Common Problems with the 2020 Buick Enclave
Power Train reported issues:
“The contact owns a 2020 Buick Enclave C1. The contact stated that his wife reversed out of the garage however had to straighten the wheels. The contact placed the gear in the drive and without warning, the vehicle accelerated forward crashing into the garage door. No airbags deployed. Medical attention was contacted. a police report was made. The contacts wife sustained injuries to her back and neck (whiplash). The contacts wife sustained a seizure 3 additional times on the way to the hospital which she stayed at overnight. The vehicle was towed by insurance to a collision shop for repairs to the front-end bumper and grill. No dealer was not contacted. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 2,000.”
“Bought brand new 2020 Buick Enclave, with 4 miles on it, on 6/13/20. Started having transmission problems almost immediately. The car would jerk hard (hard shift) when pushing on the gas and also anytime it was placed in park. On 6/21/20 the check engine light came on and the vehicle would barely shift. Called local Buick - GM dealership to get repaired. Local shop restarted computer on 6/24/20 and said that it was good to go. Drove it less than 3 miles before service engine light came back on and jolting started again. On the drive back to the dealership the vehicle came to a hard jolting abrupt stop on the road. Vehicle would no longer start or shift. Had to leave vehicle in the middle of the road until dealership could come get it. On 6/26/20 dealership called to say that the vehicle was running good and ready to pick up. On 6/27/20 drove car about 15 minutes before the hard shift started happening again and the check engine light came back on. When attempting to shift into reverse, the vehicle hard jolted us backwards and then died. The vehicle would no longer start or shift gears. On 6/28/20 got the vehicle to start so drove the vehicle, as it was still hard shifting, back to the dealership and dropped it off. The dealership still has it as of today and has refused to give us any paperwork from our previous 2 attempts at getting it fixed however gave us falsified documentation stating that we only brought it in the shop 1 time, when it actually is the 3rd time to be taken in for the same problem to be fixed. GM has refused to replace this defective vehicle nor return our money paid for it.”
“I bought a 2020 Buick Enclave, (owned by GMC) with 6 miles on it, 1 week ago. Yesterday the check engine light came on and the car started jerking anytime the transmission switched gears. I called to try to get it in to a certified Buick dealership to be looked at and nowhere can get it in for 3-5 days and none of the dealerships will give a loaner car until the time of the vehicle appointment. I contacted Buick directly regarding this and they told me the same thing, that we can't get a safe driving vehicle, until the one we have can be looked at by a dealership and if we take it to an un-certified shop that it would not be covered. So now I am stuck with either driving an unsafe car 50 miles on the highway to work for the next few days or not being able to go to work. This is a brand new car driven straight out of the floor room! Buick is putting people's life at risk by insisting that we drive this unsafe vehicle on the highway until we can get it looked at! looks like a huge lawsuit in the making!!!!!”
Reported Electrical Problems:
“The contact owns a 2020 Buick Enclave. The contact stated that on several occasions, the electrical system malfunctioned. The contact stated that the hazard lights inadvertently illuminated, the horn inadvertently honked, and the tire sensor warning light illuminated. The vehicle was taken to the dealer where the failure could not be duplicated; however, the failure recurred. The contact stated that electrical system malfunction again and the vehicle was taken back to the dealer where the vehicle remained. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,500.”
“OnStar system and WiFi intermittently do not work, was told that this is a known issue when radio is being used, no fix. In my case radio was not being used, so this does not apply. Seat/mirror position memory gradually changes over time. Does not recognize that exit function has been turned off. Signal lights randomly flash (without indicator on dash flashing) when car is at idle & mirrors are folded. Tire Pressure monitoring system, not accurate and will notify driver that tires are underpressured by 10lb or more. Dealership reset them and are now fine. Brakes on passenger front randomly grind since day one of ownership Dealership told me that there is an obvious electrical issue, however since no codes are being thrown, they cannot repair it. Best that can be done is to continue to drive it and show up at a dealership when problems are occurring. OnStar diagnostics was able to determine vehicle was not connecting. Dealership indicated they'd let GM know about the issue, but nothing else could be done for what is a relatively new vehicle. Also was told they would not ensure that vehicle was not affected by structural issues because the VIN was not listed”
Body structure problems:
“FACTORY RUNNING BOARDS ON 2020 BUICK ENCLAVE ICE UP IN WINTER DRIVING BLOCKING THE DRIVER AND PASSENGER DOORS FROM OPENING. VEHICLE CAN BE PARKED AND IF ICE ACCUMULATES OR SNOW MELTS AND FREEZES THE DOOR WILL NOT OPEN. IF VEHICLE IS IN MOTION AND ICE/SLUSH BUILD UP AND FREEZE THE DOORS WILL NOT OPEN.”
Suspension Problems:
“The contact owns a 2020 Buick Enclave. The contact stated while driving at an undisclosed speed, the vehicle was inadvertently pulling to the left. Additionally, the vehicle made abnormally loud sounds, and unknown parts detached from the vehicle while driving. The vehicle was towed to the dealer, where it was diagnosed that the control arm, ball joint, and axle driveshaft needed to be replaced. Additionally, the dealer confirmed that the vehicle would be sent to the body shop for the damaged body components. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and dispatched an investigator to the dealer to inspect the vehicle; however, the manufacturer declined to disclose any information. The failure mileage was approximately 33,000. The contact stated that GM authorized the repairs for the vehicle after inspecting it. The contact is still unaware of what caused the failure.”
Sources: www.nhtsa.gov, carcomplaints.com
California Lemon Law and How Valero Law Can Assist
The California Lemon Law serves as a crucial protection for consumers who have purchased or leased vehicles marred by defects, including the 2020 Buick Enclave. If you're facing persistent issues that remain unresolved despite reasonable repair attempts, or if your vehicle has been out of service for an extended period due to repairs, you may have a strong case under the Lemon Law.
Valero Law, a trusted Lemon Law attorney firm, specializes in assisting individuals grappling with issues like those found in the 2020 Buick Enclave. Armed with a profound understanding of the complexities within Lemon Law cases, we can guide you through the legal process. Whether it entails negotiating with the manufacturer for a buyback or replacement, or pursuing a legal claim to uphold your rights, Valero Law is committed to advocating for your interests. If the ongoing problems with your Buick Enclave are impacting your driving experience, it's wise to consider reaching out to Valero Law to explore your options and pursue resolution through the California Lemon Law.