Common Problems with the 2017 Buick LaCrosse
Powertrain, Transmission Issues:
“2017 Buick Lacrosse. Consumer writes in regards to issues with transmission. The consumer stated when accelerating from a stop, the vehicle intermittently seemed to stick or downshift into low gear. The vehicle was restarted and appeared to be normal. The dealer could not duplicate the failure.”
“I purchased my vehicle in June of 2018. The car drove beautifully for about 14000 miles. Then I started noticing harsh shifts at lower speeds, shifted fine on the highway. This continued on and I just thought it was normal wear. Then about 2 months after the harsh shifting started I was getting on the highway and accelerating up to speed. I then let off my gas pedal and the car stuck in gear. I tried slowing down and speeding up and the car would not shift. I had to pull over and shut the car off and turn it back on during rush hour. This happened again about a month later, so I called to make an appointment at the dealer. Took my car in and the service tech asked me to ride with and show him what it is doing. So I drove the tech around about a half hour. On the way back in traffic at about 35 mph the car stuck in gear again with the tech in the car. They had the car for a week and could not replicate the issue again. They talked about reprogramming my ans but since no reported problems they could not do it. I have had the car back a month and it has happened twice again. So I will yet again make another appointment. This is very unsafe when the transmission will not shift to have to try and pull off on busy highways where there are not always safe places to do so.”
“The contact owns a 2017 Buick Lacrosse. The contact stated that the gear shift lever would misshift and switch into other gears that were not selected. Secondly, the transmission would not go into park or reverse properly. To reverse, the contact had to move the lever back and forth. To park, the contact had to select park, shift into another gear, and then shift back into park. The vehicle was taken to Webster city auto (129 2nd St, Webster city, IA 50595, (515) 832-6638) where it was diagnosed that a new shift assembly needed to be installed. The vehicle was repaired, but the failure recurred soon after. The manufacturer was made aware of the failure and did not assist. The failure mileage was 20,200. The vin was invalid.”
Electrical System Problems:
“Gears of transmission abrupt and hard constantly flashing some kind of service transmission jerks on auto stop been having problems since I got it starting at about 10000 miles now has 48000 miles”
“The contact owns a 2017 Buick Lacrosse. The contact stated while driving about 35 mph, without warning the vehicle stalled. The vehicle was taken to flow companies of Fayetteville (1945 Skibo rd. Fayetteville, NC 28314) but was not repaired. The approximate failure mileage was 1,345.”
“At a full stop, the engine auto stop shuts the entire vehicle down. Vehicle must be restarted and all features like radio, clock etc. Return to the factory settings as if the battery had been disconnected. Once this happens, I've noticed the engine auto stop does not work for an extended period of time. The vehicle is a 2017 model with only 17,000 miles. At 9,000 miles the water pump had to be replaced.”
“All 4 windows in the vehicle go down when the driver and key fob are nowhere near the car. Only 1 time has this happened while the driver and key fob have been in the car and the driver was not touching the fob. In this case the driver put up the windows, opened the door, during which the windows went back down. All other instances the windows went down in various locations with no commonality (my parent's house while we went shopping, the gym, walmart.) this has occurred I believe 6 times over 3 months. The vehicle was purchased in April 2017 and has under 11,000 miles. Twice this has occurred and during or immediately following a rainstorm. Once causing extremely soaked seats and I don't know how the inside electronics, such as radio and GPS were not ruined. The first time my car was loaded with over $500 in toys and thankfully none stolen.”
Engine Troubles:
“The contact owns a 2017 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power on several occasions. The vehicle restarted after a while. The vehicle was taken to the local dealer where it was diagnosed with a faulty power inverter module. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 12,500.”
“Purchased vehicle July 25, 2020. Took the car for its first oil change, in october. On Nov 23, 2020, the car engine light came on while driving on the highway. Error code: p0430 "Catalyst system low efficiency bank 2". On Nov 24, 2020, I took the car to "Rick mathews gmc/buick dealership" for diagnostic and repair. They placed an order for the parts needed for repair and told me that my car was drivable. On Dec 4, 2020, I was having problems with driving on a city street with the car shaking. I was scared to take the highway but that was my only way home, and the loud engine noise and shaking continued. On Dec 7, 2020, I took my car back to the dealership and they told me my car was inoperable because the catalytic converter had cracked and the parts were still not available to complete repairs. That day they provided a rental/loaner vehicle for me to drive to work until the car was repaired. On Jan 13, 2021, I had to swap out vehicles because the part was still not available to complete repairs. It is now Feb 26, 2021, and the dealership has told me that my car is finally being repaired. This entire time, I have continued to pay for the monthly cost of my personal car loan while not being able to drive it. I only got to drive my car 4 months before it was stuck in the shop and I still continue to pay for my personal car monthly. The dealership is now asking me to pay a "Rental" fee for the use of their vehicle, and it has taken 3 months to finally repair my vehicle, all because the manufacturer gmc/buick was out of stock of a 2017 car part. I have tried to resolve this with the manufacturer and have a case# (sr:9-6454995176). I've been in contact with them and the dealership since Dec 7, 2020.”
Sources: www.nhtsa.gov, carcomplaints.com
California Lemon Law and How Valero Law Can Assist
The California Lemon Law provides crucial protection for consumers who find themselves burdened with persistent issues in their 2017 Buick LaCrosse. If you've encountered repeated problems with your Buick LaCrosse that substantially impair its use, safety, or value, you may be eligible for relief under this law. Valero Law specializes in helping consumers navigate the complex Lemon Law process. We understand that dealing with these vehicle issues can be frustrating, and our priority is to secure the justice you deserve while prioritizing your satisfaction and peace of mind. Contact us today for a free consultation to take the essential step towards resolving your concerns.