Ford Explorer Recalled for Suspension Problem

Ford Motor Co. is recalling about 1.2 million Explorers built between 2011 and 2017, as well as some 2013 F-150s and Econoline vans. The affected Explorers were built at Ford’s Chicago assembly plant from May 2010 to January 2017.

Ford also recalled about 123,000 select F-150 trucks built between 2012 and 2013 due to a transmission calibration issue, and 4,300 Ford Econoline vans built between 2009 and 2015 because of a motive power issue. The company issued a recall in Canada for Taurus, Flex, Lincoln MKS and MKT vehicles, because of rear-suspension issues affecting about 12,000 vehicles.

Vehicles recalled: 2011-17 Ford Explorer built at the Chicago assembly plant from May 17, 2010, to Jan. 25, 2017.

The problem: A link in the rear suspension may crack from heavy use. If the piece fails, drivers could lose some steering control. 

The fix: Dealerships will remove the left and right rear suspension links, replace them with new parts, and align the rear suspension, all at no charge to owners. 

How to contact the manufacturer: Owners may call Ford customer service at 866-436-7332. The Ford reference number for this recall is 19S17. 

NHTSA’s campaign number: There is no NHTSA campaign number yet.