Ford Rearview Camera Recall: What Owners Need to Know
What’s the Problem
Ford has announced a major safety recall involving rearview and 360-degree camera systems in several of its Super Duty pickup trucks. The defect involves cameras that may display distorted, darkened, or completely black images under certain lighting conditions. Drivers rely on these cameras to detect pedestrians, obstacles, or other vehicles when backing up. When the image fails or becomes too dark to see clearly, the risk of a collision increases significantly.
The National Highway Traffic Safety Administration (NHTSA) reported that Ford has received multiple warranty claims involving this issue. Although no injuries or accidents have been officially tied to the defect, the recall affects nearly 292,000 vehicles, including 2020 through 2022 model year F-250, F-350, and F-450 Super Duty trucks. Ford’s internal investigation traced the problem to a software error affecting image processing.
Allegations
According to federal regulators, the defect stems from improper automatic exposure adjustment within the camera system. In bright or dark lighting, the camera’s software can overcorrect, resulting in an overly bright or pitch-black display. Owners have complained of sudden loss of rear visibility, frozen images, or intermittent blackouts.
Ford has issued several camera-related recalls in recent years, including a previous recall covering more than one million vehicles for software glitches that delayed or froze camera displays. These repeated issues raise questions about the adequacy of Ford’s prior fixes and whether the company’s camera systems are consistently reliable.
Recall/TSB
Ford has confirmed that a free software update will be provided to owners through its dealerships. In some cases, eligible vehicles may receive the fix over the air. Owner notification letters are expected to begin mailing in late October 2025. The recall applies to specific Super Duty trucks equipped with Ford’s 360-degree or rearview camera packages. Owners can verify whether their VIN is covered by contacting Ford or checking the official NHTSA recall database.
Symptoms
Owners have reported a range of symptoms tied to the recall defect, including dark, flickering, or frozen camera images, or a blank display that fails to show the vehicle’s surroundings. In some cases, the display may work properly one day and fail the next, especially under direct sunlight or at night. Any camera malfunction that prevents the image from displaying clearly can compromise rear visibility and create a significant safety risk.
How to Proceed
Document Issues: Keep detailed records of all repairs and communications with the dealership or Ford. Ensure that every complaint about the camera system is noted on the service order when you drop off your vehicle.
Reasonable Number of Repair Attempts: If the same issue continues after multiple repair attempts, or if the vehicle spends 30 or more cumulative days at the dealership, your vehicle may qualify as a “lemon” under California’s Song-Beverly Consumer Warranty Act.
Monitor Symptoms: If you continue to experience camera malfunctions after the software update, stop relying on the display immediately. Report the issue to Ford and schedule another inspection.
Talk to a Lemon Law Attorney, like Valero Law: A persistent rearview camera defect can create both safety and warranty concerns. If the dealership fails to correct the problem after a reasonable number of attempts, you may be entitled to a vehicle repurchase, replacement, or cash compensation under California law.
Call Valero Law
If you own a 2020–2022 Ford Super Duty truck and continue to experience camera or visibility issues, you may have rights under the California Lemon Law. Ford’s obligation to repair these defects extends to safety systems like rearview cameras.
Call Valero Law, APC at (424) 299-4447 for a free Lemon Law case evaluation. We handle all cases on a contingency basis — meaning there’s no cost to you unless we recover.