Ford Recalls Over 1 Million Vehicles for Backup Camera Failures: What California Drivers Need to Know
Ford Motor Company has announced a significant recall affecting over 1 million vehicles in the U.S. due to a software malfunction in the rearview camera system. This defect can cause the camera image to freeze, delay, or fail to display when the vehicle is in reverse, increasing the risk of accidents. The recall encompasses various models from 2021 to 2025, including the Bronco, F-150, Edge, Escape, Expedition, Transit, Mach-E, Ranger, Mustang, and several Lincoln models such as the Nautilus, Navigator, and Corsair
Understanding the Issue
The problem stems from a software error in the accessory protocol interface module (APIM), which manages the rearview camera display. When malfunctioning, the infotainment screen may freeze, show a black screen, or reboot, leading to a loss or delay of the rearview image during reversing maneuvers. This issue has been linked to at least one minor crash involving property damage, though no injuries have been reported .
Ford's Response
Ford plans to address the defect by updating the APIM software, either through over-the-air updates or at authorized dealerships. Owners of affected vehicles will receive initial notification letters starting June 16, 2025, with a second letter to follow once the remedy is available, anticipated in the third quarter of 2025
Implications for California Drivers
In California, the Song-Beverly Consumer Warranty Act, commonly known as the Lemon Law, provides protections for consumers who purchase or lease new vehicles with substantial defects. If your Ford or Lincoln vehicle has experienced persistent rearview camera issues that impair its use, value, or safety, and Ford has been unable to repair the problem after a reasonable number of attempts, you may be entitled to a replacement vehicle or a refund.
What You Should Do
Check Your Vehicle: Determine if your vehicle is part of the recall by visiting Ford's official recall page or the National Highway Traffic Safety Administration (NHTSA) website.
Document Issues: Keep detailed records of any problems you've experienced with the rearview camera, including dates, descriptions, and any repair attempts.
Contact Ford: Reach out to Ford customer service at 1-866-436-7332 for information on the recall and repair options.
Consult a Lemon Law Attorney: If the issue persists after repair attempts, consider consulting with a California Lemon Law, like Valero Law, APC, attorney to explore your rights and potential remedies.
Valero Law, APC: Advocates for Consumer Rights
At Valero Law, APC, we specialize in representing California consumers in Lemon Law cases. Our experienced attorneys can assess your situation, guide you through the legal process, and work to secure the compensation you deserve. If your Ford or Lincoln vehicle is affected by this recall and you've experienced ongoing issues, contact us for a free consultation.