2023 Chevy Colorado Software Fix: Is It a Lemon?
If you own a 2023 Chevrolet Colorado and recently had a dealer-performed software update, this could be more than just a routine service—it might indicate a deeper, unresolved defect.
What’s the Problem?
In June 2025, GM issued Service Update N242451030, requiring a comprehensive OTA-capability software update for select 2023 Colorado trucks. The update, which takes about 1.5 hours and is free through October 31, 2026, is meant to enhance infotainment, driving performance, and future software update capability.
However, many owners report recurring software issues—infotainment glitches, battery drain, and sluggish control responses—even after repeated updates.
Allegations & Customer Complaints
Persistent glitches: Multiple Colorado owners indicated that even after the official update, infotainment systems crash, reboot randomly, or functionalities drop. One owner had their truck in the shop for three days waiting for completion
Battery issues: Some trucks experienced battery failure triggered by the update—repairs under warranty took weeks .
Recurring work orders: Over a dozen customers have documented return visits for the same update, with no lasting resolution .
Technical & Service Update Background
Service Update N242451030: Aimed to improve system performance and OTA capabilities; installed on any affected 2023 Colorado in dealer inventory or brought in by owners
Previous related fix: Service Update N242452130 reprogrammed the ECM for fuel injector flow rate, improving performance—suggesting GM is aware of multiple software-related issues in this model
Recurring nature: Owners on forums and Reddit report having to return to dealerships multiple times for the same update, pointing to insufficient fixes .
Symptoms to Watch For
If your 2023 Colorado underwent the update or is scheduled for it, pay attention to:
Infotainment screen errors, freezing, or rebooting
Battery drain or unexpected shutdowns
Continued sluggish performance, lag in shift response, or feature unavailability
Repeat service visits labeled “software update”—especially when issues persist
How to Proceed
1. Document everything:
Keep meticulous records of visit dates, work order notes, symptoms you reported, and dealer responses.
2. Count repair attempts:
California’s Lemon Law typically triggers after 2–4 repair attempts of the same defect, or the vehicle being out of service for over 30 days
3. Compare pre‑ and post‑update symptoms:
Note any improvements—or lack thereof—after updates like N242451030 and N242452130.
4. Contact Valero Law, APC:
This is an acknowledged software defect that GM hasn’t permanently fixed. If your vehicle continues to exhibit software or performance issues after these updates, Valero Law, APC can help pursue a repurchase, replacement, or cash settlement under California Lemon Law.
🛑 Protect Your Rights Under California Lemon Law
Service updates like N242451030 and N242452130 are GM’s own tests and recognitions of defects. If your 2023 Colorado still misbehaves after one or more update attempts—or required multiple visits—this may qualify as a lemon.
If you’re in California and your Colorado has persistent software or performance issues, call Valero Law, APC at (424) 299‑4447 or fill out our free Lemon Law case evaluation form today.
No recovery? No fee. Let us help you get resolution—and compensation—you deserve.