Audi Recalls 350,000+ Vehicles Over Backup Camera Failures: What Owners Need to Know
What’s the Problem
Audi has issued a major safety recall affecting more than 356,000 vehicles because the rearview backup camera may fail to display an image when the vehicle is shifted into reverse. This defect stems from a software error and electrical interference that can disrupt the camera signal, leaving drivers without the view behind the vehicle that the safety system is designed to provide.
Federal law requires that rearview cameras provide a clear image each time a driver engages reverse gear. When that system fails, Audi drivers could be at greater risk of backing into obstacles, pedestrians, or other vehicles because they lack the visual assistance the camera is intended to provide.
Allegations
According to the recall announcement, Audi engineers initially investigated sporadic reports of backup camera malfunctions as far back as December 2023. The automaker ultimately concluded that software and electrical interference issues could corrupt camera data, preventing the image from showing on the vehicle’s display screen. The exact root cause has not been definitively isolated, though factors like electrical noise and diminished shielding integrity appear to contribute.
Owners of affected Audi vehicles may experience a blank or nonexistent rearview camera image, which Audi describes as “highly sporadic” but still a safety defect.
Recall / TSB
No specific Technical Service Bulletin (TSB) tied to this current recall has been published yet. A TSB would normally include detailed dealership repair procedures, but at this time, Audi’s primary remedy is a recall software update rather than a TSB repair campaign.
Recall details:
Recall Number: 90TV
Remedy: Free software update at an authorized Audi dealer
Scheduled Mail-Out Date for Recall Notices: February 17, 2026
Audi Owners Can Contact Audi at: 800-253-2834 for recall information.
Vehicles included in the recall span a broad range of Audi models from recent years, including but not limited to:
A6, A7, A8
e-tron GT, e-tron Quattro, e-tron Sportback
Q7, Q8
RS and S performance variants
(Specific model years and trims are detailed in the official recall list.)
Symptoms
Audi drivers affected by this defect may notice one or more of the following issues:
No backup camera image appears on the infotainment screen when shifting into reverse.
The screen remains blank or shows an error message during reverse gear.
Camera intermittently works after restart but fails again later.
Because the rearview camera is a critical safety feature, especially for detecting pedestrians, children, or items behind the vehicle that may not be visible in mirrors alone, an intermittent or complete failure of this system can increase the risk of collision or injury.
How to Proceed
If you own an affected Audi with a rearview camera glitch:
Check Your VIN: Visit Audi’s official recall lookup or contact Audi customer service to confirm if your vehicle is part of recall 90TV.
Schedule the Free Update: Once recall letters are mailed (beginning February 17, 2026), contact an authorized Audi dealer and schedule the software update.
Document Everything: Keep records of all service appointments, communications with the dealer, and copies of recall notifications.
Avoid Backing Blindly: Until the software update is installed, use extra caution when backing up and consider having someone guide you if visibility is limited.
Speak with a Lemon Law Attorney, like Valero Law: If the camera issue persists despite repeated dealer attempts to repair or update it, you may have legal options under state lemon law that could entitle you to a buyback or other relief.
Call Valero Law
If you are experiencing ongoing rearview camera failures, repeated visits to the dealer, or persistent safety issues with your Audi despite recall remedies, call Valero Law, APC. Our legal team can help you understand your rights under lemon law and pursue compensation for a defective vehicle.
Call Valero Law, APC today at (424) 299-4447 for a free Lemon Law case evaluation and to discuss whether you may be entitled to a repurchase, replacement, or cash reimbursement.