Chevy issues Customer Satisfaction Bulletin for reduced propulsion due to battery for the BOLT
After a few consumer complaints, Chevrolet has issued a Customer Satisfaction Bulletin for the 2017 Chevrolet Bolt. While not rising to the level of a compulsory recall, Chevy is taking the additional step to inform all owners of 2017 Chevrolet Bolts via mail and even phoning a few.
The Bulletin combats a "reduced propulsion" issue that is due to the battery and the repair is a ECM reprogram. The bulletin details are:
GM Program #: N172127150
Date Issued: Apr 03, 2018
Program Title: Loss of Propulsion High Voltage Battery Without Notification - Expires 4/30/2020
Certain 2017 model year Bolt EV vehicles may have a condition where the calibration will not detect the difference in the state of charge between the cell groups of the battery. This condition may not provide sufficient warning prior to a battery cell low voltage condition, which may result in a loss of propulsion. Only certain vehicles will experience the battery low voltage cell condition.
Reprogram hybrid powertrain control module 2.
If you're in California and have taken your Chevrolet Bolt to a dealership for battery issues, or any other warranty concern, we can help you…. AT NO COST TO YOU! Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you! Feel free to call at 424-299-4447 for a free case evaluation!