Posts tagged 2500
2018 Dodge Journey and Ram 1500, 2500, 3500 Recall

Vehicles Affected: Approximately 1,800 model-year 2018 Dodge Journey SUVs and Ram 1500, 2500 and 3500 pickup trucks

The Problem: The backup camera may experience a loss of image display while backing up. Additionally, in the Journey, when Reverse has been selected, the rear camera view may not be fully visible within two seconds. Both instances can increase the risk of a crash.

The Fix: Dealers will replace the rearview mirror for free.

What Owners Should Do: Dodge and Ram parent company Fiat Chrysler Automobiles will begin notifying owners Aug. 3. Owners can call the automaker at 800-853-1403, the National Highway Traffic Safety Administration's vehicle-safety hotline at 888-327-4236 or visit its website to check their vehicle identification number and learn more.

Need to Find a Dealer for Service? Contact the dealership of purchase and request the recall.  

 

Fiat Chrysler recalls 494,000 Ram trucks for fire hazard

Detroit Free Press reported this interesting information two days ago: 

Fiat Chrysler Automobiles is recalling almost half a million medium- and heavy-duty Ram trucks over a water pump issue that could potentially cause a fire.

The company said it is not aware of any injuries or accidents related to the issue, which affects 2013-17 Ram 2500 and 3500 pickups and 3500, 4500 and 5500 chassis cabs. The recall is limited to trucks with 6.7-liter engines, the company said in a news release, noting that it no longer equips vehicles with that water pump.

"Customer feedback prompted an FCA US investigation that discovered certain trucks are equipped with a water-pump bearing that, after exposure to certain conditions, may overheat and potentially cause an engine-compartment fire," the release said. "Compromised water-pump function may activate a warning light in an affected vehicle’s instrument cluster. Customers are urged to consult their dealers whenever they observe warning lights."

The scope of any potential fire is apparently wide. A company spokesman said that "in accordance with (the) regulatory definition, which includes everything from a burning odor to open flame, we are aware of a small number of such incidents. Of these, a smaller number involved damage – none of which extended beyond the immediate area of the water pump."

The company said affected customers would be advised when service is available. The water pumps will be inspected and replaced if necessary.

The recall affects about 443,712 trucks in the United States, 46,220 in Canada and 4,485 outside North America.

Customer with questions can call the FCA U.S. Recall Information Center at (800) 853-1403.

If you’ve taken your Dodge Ram to a dealership issues that were covered under the manufacturer's warranty, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!