Posts tagged Camshaft Actuator
Chevrolet Equinox and GMC Terrain Oil Consumption Class Action Settlement Nears

To California residents, as mentioned before, Berman v. General Motors, LLC (the Chevrolet Equinox GMC Terrain oil consumption class action) is very near settlement. Notice of settlement has gone out to potential class members and there are very important deadlines approaching. Most significantly, if you want to NOT be in the class action and pursue an individual lemon law claim, you MUST OPT OUT of the class action prior to the September 20, 2019 deadline. Here is a link to the Notice that went out to class members and here is the information regarding opting out:

Equinox Oil Consumption

If you're in California and you own a 2.4L engine 2010, 2011, 2012, or 2013 Chevrolet Equinox and have experienced oil consumption issues, you may be have a potential lemon law claim. If you’ve taken your Equinox or Terrain to a dealership for issues above, from engine stalling, abnormal oil consumption, high pressure fuel pump failure, balance shaft chain failure or engine failure, we can help you…. AT NO COST TO YOU! Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you! Feel free to call at 424-299-4447 for a free case evaluation!

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Chevrolet Equinox Oil Consumption Class Action Near Settlement?

A firm other than Valero Law, APC is litigating a class action in California regarding 2010-2017 Chevrolet Equinox and GMC Terrains regarding the rampant oil consumption issues in those vehicles. Based on documents that have been filed in Federal Court by those attorneys, it appears that the class action may be settling soon. Those documents can be accessed here. The most relevant portion of that is below:

Valero Law Chevrolet Equinox Oil Consumption Class Settle

From my experience, in a class action settlement, the class members receive less than what they would if the consumer brought an individual action. In an individual lemon law action, the consumer may be entitled to a refund of the purchase price of the vehicle (minus a small credit the manufacturer gets based on how long the consumer drove the vehicle up until it was taken to a dealership for the defect). In a class action, the recovery is generally limited to a coupon that can be presented to a dealership for repair or a nominal (less than $300.00) cash recovery. As such, an individual lemon law claim may be the best form of recovery here.

If you’ve taken your Equinox or Terrain to a dealership for issues above, from engine stalling, abnormal oil consumption, high pressure fuel pump failure, balance shaft chain failure or engine failure, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

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2011 Chevrolet Equinox & GMC Terrain Camshaft Actuator Recall

This is from August of 2011, but I think it's still important to post to get 'out there'.  The camshaft actuators generally fail due to low or dirty oil, which is related to the Oil Consumption issues that many Chevrolet Equinox and GMC Terrrains have. From the recall notice:

This notice is sent to inform you that General Motors is conducting a voluntary emission recall that includes your vehicle.

Reason For This Recall: The camshaft position actuator solenoid certain 2011 Buick LaCrosse, Regal; Chevrolet Equinox; and GMC Terrain vehicles equipped with a 2.4L gas engine may stick, resulting in the illumination of the malfunction indicator light, rough idle, poor driveability, and/or possible stalling at low throttle opening.

What Will Be Done: Your GM dealer will reprogram the engine control module and replace the camshaft position actuator solenoid valves. This service will be performed for you at no charge.

What You Should Do: Please contact your GM dealer as soon as possible to arrange a service date and to assure parts are available. Instructions for making this correction have been sent to your dealer. Please ask your dealer if you wish to know how much time will be needed to schedule, process, and repair your vehicle.

The complete recall notice is accessible here

If you're in CALIFORNIA and you’ve taken your Equinox or Terrain to a dealership for issues above, from engine stalling, abnormal oil consumption, high pressure fuel pump failure, balance shaft chain failure or engine failure, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

Equinox Oil Policy Change: GM alerts 779,000 owners to need for more-frequent oil changes

Given the issues with oil consumption and the 2.4 liter engine in Equinoxes and Terrains, I figured this news article would be relevant to post again right now: 

GM alerts 779,000 owners to need for more-frequent oil changes

DETROIT -- General Motors is warning owners of almost 800,000 2010-12 vehicles that they may need oil changes more frequently than their onboard oil monitoring systems are telling them.

After high warranty claims on several models with four-cylinder engines, GM will reprogram software to make oil change warning lights go on sooner.

The change only affects 2010-2012 Chevrolet Equinox, GMC Terrain and Buick LaCrosse and Regal models with 2.4-liter LAF and LEA four-cylinder engines.

GM sent letters asking 778,956 owners of those vehicles to take them back to dealerships. The service will be done at no charge until Feb. 28, 2015.

"Even if they were out of warranty, they would still be good to have this done through that period," said GM spokesman Alan Adler. "After that, the dealers have discretion to make the customers happy."

The program involves vehicles in the United States as well as any affected vehicles that were exported.

"It is a U.S. program but exported vehicles would be treated the same," Adler said.

Adler said the changes resulting from the software reprogramming would not be dramatic.

Owner's manuals say the engine oil and filter must be changed at least once a year. Further guidance appears on a display screen that expresses remaining oil life as a percentage. Driving style and environment play a role in the readings.

GM began updating the software in December after noticing warranty claims for worn-out balance chains. The chains link the crankshaft and the balance shaft -- "just like the chain on your bicycle goes from the pedals to your back wheel" -- and make noise when they're worn, Adler said. The company declined to disclose the number of claims.

Product investigators found that recalibrating the oil-life monitor will help the chains last longer, Adler said.

The monitor "tells you when you should change your oil. It might be 5,000 miles, it might be 7,000 miles. It's going to vary based on how you drive your car," Adler said.

"Those intervals between oil changes were longer, but now they're going to be a little shorter because we have to find the right balance between how long the parts last and how much lubricant the vehicle needs."

Adler said the program is not a recall because it does not involve a safety issue.

Clarence Ditlow, executive director of the Center for Auto Safety in Washington, said a safety recall never expires, as opposed to the limited time frame of a voluntary equipment-modification program that does not involve a safety issue.

Said Ditlow: "A customer satisfaction program is something that each manufacturer at its discretion decides to implement."

Hat tip to Automotive News.

2010-2017 Chevrolet Equinox Oil Consumption Class Action Filed

Hot on the heels of a recent post regarding Oil Consumption in 2012 Chevrolet Equinox's, on September 23, 2017 a law firm (not Valero Law, APC) in California filed a class action against General Motors for, you guessed it, oil consumption.  The substance of the class action is alleged as: 

[.....] the Class Vehicles need the proper amount of engine oil in order for their engines and
related parts to function properly and safely.  

The Oil Consumption Defect is a safety concern because it prevents the engine from maintaining the proper level of engine oil, causing excessive oil consumption that cannot be reasonably anticipated or predicted. Therefore, the Oil Consumption Defect is unreasonably dangerous because it can cause engine failure while the Class Vehicles are in operation at any time and under any driving conditions or speeds, exposing the Class Vehicle drivers, their passengers, and others who share the road with them to serious risks of accidents and injury.

Because the Oil Consumption Defect can cause the Class Vehicles to consume unacceptably high amounts of engine oil, the rate of oil consumption for some Class Vehicles can be
as high as one quart of oil per 1,000 miles driven. The Oil Consumption Defect thus requires the addition of substantial amounts of oil between scheduled oil changes and can even result in engine damage. As a result of the Oil Consumption Defect, its potential safety hazards, and GM’s refusal to  acknowledge and fix the problem, many consumers have resorted to purchasing an extra supply of oil and carrying it with them at all times when driving. 

The complaint can be found here.

Individual actions, as opposed to class actions, are preferable as the potential reward can be much greater and, since each case is unique in it's own right, individualized attention can be given to each matter.

If you're in California and you’ve taken your Equinox or Terrain to a dealership for issues above, from engine stalling, abnormal oil consumption, high pressure fuel pump failure, balance shaft chain failure or engine failure, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

In the alternative, if you're in a state other than California, you can contact class counsel at 888-333-8996 and here.

 

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The Chevrolet Equinox / Terrain engine that consumes too much oil

Engine stalling while driving down a busy street.  An abnormally high idle when at a stop sign. Oil consumption light constantly on.  These are all issues that owners of 2010-2012 Chevrolet Equinoxes and GMC Terrains have complained online and to General Motors dealerships.  What’s the cause here?  And what can be done?

Terrain Oil Consumption.png

What are the facts?

2010-2012 Chevrolet Equinoxes and GMC Terrains have an oil consumption problem.  These cars consume too much oil and even Consumer Reports has chimed in on the oil consumption issue.  All the metal moving components within a modern vehicle engine require a lubricant agent, like oil.  If there is no oil in the engine, then engine performance will start to suffer, causing a range of symptoms like stalling, engine rattle, a high engine idle and a puttering feeling while driving.  If oil isn’t added to the engine, it can (and most likely will) cause piston failure…. Which is more commonly known as a blown engine.  And that can cost thousands of dollars to repair. 

General Motors has issued several Technical Service Bulletins (you can read all about those here) alerting dealerships that there have been complaints regarding oil consumption and how to they think they can repair the issue.  First was TSB 12312, which was an update to the Oil Life Monitor that is on the Equinox dashboard.  Rather than solve the oil consumption issue, what this update does is “reduce the interval between oil changes, which varies based on driving habits and conditions.”  Essentially GM’s ‘repair’ here is for your car to tell you to change your oil every 3,000 miles, instead of the earlier 5,000 miles.  Rather than fix the problem causing the oil consumption, GM suggests just putting more oil in your car.  Right.

Later General Motors issued a recall on the high pressure fuel pump, citing that “excessive wear on the plunger piston shaft and shaft seal. If this happens fuel can leak into the engine oil crankcase and result in the engine running rough and illumination of the malfunction indicator lamp.” That’s a bit better, but it potentially hasn’t repaired the whole problem here. 

Then, in TSB 13-06-01-003G, GM advised that if consumers complained to a dealership regarding high oil consumption in their Equinox, the dealership is to run an oil consumption test.  If the oil consumption test shows that the vehicle is consuming too much oil, then major engine work is required as a fix. 

Is there any good news at least?   

YES!  General Motors has issued a warranty extension relating to oil consumption.  If you’re the owner of a 2010 Equinox or Terrain with oil consumption issues, you can have the repairs potentially done for free if the vehicle was purchased within the last 10 years or if the car has fewer than 120,000 miles on it (per TSB 14159).  If you own a 2011 or 2012, you can have the repairs done just the same, but the vehicle must have been purchased within the past 7 years and 6 months.

 

And the best news?

If you’ve taken your Equinox or Terrain to a dealership for issues above, from engine stalling, abnormal oil consumption, high pressure fuel pump failure, balance shaft chain failure or engine failure, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

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