Posts tagged Terrain
2018 GM Fuel Pump Recall

GM is recalling approximately 850 Buick, Cadillac, Chevy and GMC vehicles at risk of leaking fuel and causing fires.  They are the:

  • 2018 Buick LaCrosse
  • 2018 Cadillac ATS
  • 2018 Chevrolet Equinox
  • 2018 Chevrolet Malibu
  • 2018 Chevrolet Colorado
  • 2018 GMC Terrain
  • 2018 GMC Acadia
  • 2018 GMC Canyon

GM says the joint that connects the fuel pump’s outer housing to the pump’s flange may not have been properly welded by the supplier. Over time, the weld could crack and cause a separation of the high-pressure fuel pump from the flange, allowing the pump to oscillate inside the engine compartment.

The automaker says the movement of the pump is what could potentially damage the high-pressure fuel line and cause fuel to leak. Any gas that makes contact with an ignition source can easily start a fire.

General Motors says it doesn't have a clue as to when the recall will begin, but dealers will need to replace the fuel pumps and fuel lines.

Customers with questions or concerns should call Buick at 800-521-7300, Cadillac at 800-458-8006, Chevrolet at 800-222-1020 or GMC at 800-462-8782.

 

N63 Oil Consumption Potential Settlement Terms

BMW is close to settling a class action lawsuit concerning certain vehicles that are equipped with the N63 engine.   

The proposed settlement includes about 84,000 current and former owners and lessees of 2009-2014 BMW 5 Series, 6 Series, 7 Series, X5 and X6 vehicles equipped with N63 engines, namely the below:

  1. F01 and F02 (7 Series Sedan)– produced from 3/2009 to 6/2012
  2. F04 (Active Hybrid 7)– produced from 4/2010 to 6/2012
  3. F07 (Gran Turismo)– produced from 9/2009 to 6/2012
  4. F10 (5 Series Sedan)– produced from 3/2010 to 7/2013
  5. F12 (6 Series Convertible)– produced from 3/2011 to 7/2012
  6. F13 (6 Series Coupe)– produced from 7/2011 to 7/2012
  7. E70 (X5)– produced from 3/2010 to 6/2013
  8. E71 (X6)– produced from 7/2008 to 6/2014
  9. E72 (ActiveHybrid X6)– produced from 9/2009 to 9/2011

According to the class action complaint, the V8 turbocharged N63 engines consume excessive amounts of engine oil. Owners also complain about drained batteries and the expense of replacing the batteries on a routine basis. 

The lawsuit alleges BMW knew the vehicles had problems because in June 2013, the automaker issued technical service bulletin (TSB) SIB-11-01-13 to dealers after complaints about oil consumption.  BMW also issued a service campaign called the N63 Customer Care Package (TSB SIB 00 13 14) in December 2014, which consisted of:

  1. Diagnosing the timing chain for potential failure
  2. Replacement of fuel injectors, mass air flow sensors, crankcase vent lines, battery, engine vacuum pump and low pressure fuel sensor

Now, the potential settlement terms. 

  1. Every affected owner and lessee will receive a voucher transferable to family members that is worth either $1,000 or $1,500 toward the purchase or lease of a new BMW vehicle.
  2. BMW will also reimburse owners and lessees for out-of-pocket costs for up to three oil changes, not to exceed $75 each, provided the costs were paid by the owner or lessee for an oil change performed during 10 years/120,000 miles (whichever is earlier) from first use and took place less than 12 months/10,500 miles after the previous oil change.
  3. Owners may also elect to receive a free future oil change in place of the $75 cash reimbursement for each past qualifying oil service.
  4. BMW will further reimburse owners and lessees for the cost of up to seven quarts of oil (not to exceed $10 a quart) as long as certain conditions are met.
  5. And finally, the automaker will reimburse the cost of one battery replacement that was incurred within three years prior to final approval of the settlement and purchased outside of the new vehicle limited warranty period.
  6. In addition, BMW will perform up to three oil consumption tests if the oil warning light illuminates within the oil service interval and provide free repairs on a vehicle which fails the test within the earlier of 10 years or 120,000 miles.
  7. Furthermore, each affected N63 vehicle is entitled to one service under the customer care program.

The potential Settlement Agreement can be accessed here.  

The plaintiffs in this matter are represtented by McCuneWright & Wagstaff and Wagstaff & Carmell LLP.  Any questions regarding the class action settlement should be directed there.  

2013 Chevrolet Equinox Oil Consumption Problems

I've been doing a fair amount of research into the 2010-2012 Chevrolet Equinox's and their oil consumption issues.  Information on that can be found here, here and here

Based on NHTSA statistics and consumer complaints and a recently filed class action, it appears that 2013 Chevrolet Equinox owners are also complaining about severe oil consumption issues.  Some complaints taken from NHTSA follow: 

  • VEHICLE HAS BEEN EXPERIENCING STALLING CONDITIONS IN WET WEATHER, DEALER REPLACED A CAM POSITION SENSOR. TODAY AFTER TAKING THE CAR THROUGH A CAR WASH UPON STARTING THE ENGINE IT WENT INTO WIDE OPEN THROTTLE CONDITION, OVER 6000 RPM. AT FIRST I WAS STANDING ON THE BRAKES TO KEEP THE VEHICLE FROM ACCELERATING OUT OF CONTROL. AFTER 10 MINUTES THE IDLE DROPPED TO NORMAL AND WAS ABLE TO GET THE CAR HOME.
  • I WAS DRIVING MY EQUINOX ON MY WAY HOME FROM WORK, A 30 MINUTE COMMUTE. MY ENGINE STARTED MAKING SOME TICKING NOISES WHEN I WAS 5 MINUTES FROM HOME. I MADE IT ABOUT ANOTHER MILE AND MY ENGINE STARTED CLANKING, I TRIED TO PULL OVER TO THE SIDE OF THE ROAD AS MY ENGINE SHUT OFF. IT WAS BITTERLY COLD AND I HAD TO PICK UP MY GIRLS FROM DAYCARE, SO I HAD THE VEHICLE TOWED TO THE NEAREST MECHANIC AND FOUND A RIDE.

    TURNS OUT, MY ENGINE HAD A HGH OIL CONSUMPTION PROBLEM DUE TO PLUGGED PCV/INTAKE SYSTEM CAUSED ENGINE TO RUN DRY OF OIL DURING OPERATION. NO ENGINE PRESSURE WARNING LIGHT ILLUMINATED. NO OTHER WARNING SIGNS. THE ENGINE WAS DAMAGED AT REAR CRANKCASE SEAL/REAR MAIN. IT HAD 97,000 MILES AT THE TIME OF THE INCIDENT. 

  • ON 12/25/2017 MY ENGINE FAILED AT 60 MPH ON THE HIGHWAY. I WAS ALMOST RE-ENDED BY THE VEHICLE BEHIND ME DUE TO THE RAPID DECELERATION OF MY VEHICLE BUT MANAGED TO SAFELY PULL TO THE SIDE OF THE HIGHWAY WHERE WE WAITED FOR ROADSIDE ASSISTANCE IN -20 WINDCHILLS.

    THE ENGINE FAILURE WAS CAUSED BY A FROZEN PCV VALVE ORIFICE WHICH PRESSURIZED THE CRANKCASE AND BLEW THE MAIN SEAL. AFTER REPLACING THE MAIN SEAL IT WAS DISCOVERED THAT THE ENGINE WAS DAMAGED BEYOND REPAIR AND HAD TO BE REPLACED AT MY EXPENSE.

    MY VEHICLE ENGINE AND YEAR MATCHES THE GROUP COVERED BY SPECIAL SERVICE ADJUSTMENT 14882 BUT MY VIN, LIKE SO MANY LISTED ON THIS SITE, WAS NOT INCLUDED IN THE SPECIAL COVERAGE DESPITE THE FACT THAT MY ENGINE FAILURE WAS DUE TO THE EXACT DEFECT DEFINED IN BULLETIN 14882.

If you're in California and have experienced issues with your 2013 Chevrolet Equinox relating to oil consumption, timing chain rattle, camshaft actuator failure, piston failure, transmission failure or any other engine concern, please contact us immediately at 424-299-4447 for a free consultation for information regarding your vehicle and a potential lemon law claim!

 

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2013 Chevrolet Equinox Oil Consumption

Consumer complaints regarding the 2013 Chevrolet Equinox equipped with a 2.4 liter engine and oil consumption have been on the rise lately, which is unfortunate considering that the vehicle is equipped with a 5 year powertrain warranty.  Since that is the case and most of these vehicles were purchased in or around 2012, most of these warranties on these vehicles have lapsed since five years have passed. 

General Motors has issued warranty extensions for the 2010, 2011, and 2012 model year Equinox, but has not issued one for the 2013.

If you're in California and own a 2010-2012 Terrain or Equinox and have experienced any issues related to excessive oil consumption, stalling, poor engine performance, camshaft actuator failure or any other concern that was covered under the manufacturer's warranty, please contact us immediately at 424-299-4447 for a free consultation for information regarding your vehicle and a potential lemon law claim!

 

 

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General Motors 2.4 liter Ecotec PCV warranty extension

General Motors has released a warranty extension (accessible here) regarding the following vehicles with the 2.4L Ecotec Engine:  

  1. 2010-2013 Buick LaCrosse
  2. 2011-2013 Buick Regal
  3. 2012-2013 Buick Verano
  4. 2011-2013 Chevrolet Captiva
  5. 2010-2014 Chevrolet Equinox
  6. 2013 Chevrolet Malibu
  7. 2012-2013 Chevrolet Orlando
  8. 2010-2013 GMC Terrain

The notice goes on to state:  

[Certain GM Vehicles] that have experienced high oil consumption may also experience a frozen and/or plugged PCV (positive crankcase ventilation) system during cold weather operation. This condition may increase crankcase pressure leading to a rear crankshaft seal oil leak. If the oil leak is ignored or not noticed, an engine clatter noise may be noticeable and/or the engine pressure warning light may illuminate. If this condition is not corrected, continued driving with engine noise and/or the engine oil pressure light illuminated may damage the engine.

If you’ve taken your Equinox, Terrain, Malibu, Captiva, Verano, Regal or LaCrosse to a dealership for issues above, from engine stalling, abnormal oil consumption, high pressure fuel pump failure, balance shaft chain failure or engine failure, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

2010-2017 Chevrolet Equinox Oil Consumption Class Action Filed

Hot on the heels of a recent post regarding Oil Consumption in 2012 Chevrolet Equinox's, on September 23, 2017 a law firm (not Valero Law, APC) in California filed a class action against General Motors for, you guessed it, oil consumption.  The substance of the class action is alleged as: 

[.....] the Class Vehicles need the proper amount of engine oil in order for their engines and
related parts to function properly and safely.  

The Oil Consumption Defect is a safety concern because it prevents the engine from maintaining the proper level of engine oil, causing excessive oil consumption that cannot be reasonably anticipated or predicted. Therefore, the Oil Consumption Defect is unreasonably dangerous because it can cause engine failure while the Class Vehicles are in operation at any time and under any driving conditions or speeds, exposing the Class Vehicle drivers, their passengers, and others who share the road with them to serious risks of accidents and injury.

Because the Oil Consumption Defect can cause the Class Vehicles to consume unacceptably high amounts of engine oil, the rate of oil consumption for some Class Vehicles can be
as high as one quart of oil per 1,000 miles driven. The Oil Consumption Defect thus requires the addition of substantial amounts of oil between scheduled oil changes and can even result in engine damage. As a result of the Oil Consumption Defect, its potential safety hazards, and GM’s refusal to  acknowledge and fix the problem, many consumers have resorted to purchasing an extra supply of oil and carrying it with them at all times when driving. 

The complaint can be found here.

Individual actions, as opposed to class actions, are preferable as the potential reward can be much greater and, since each case is unique in it's own right, individualized attention can be given to each matter.

If you're in California and you’ve taken your Equinox or Terrain to a dealership for issues above, from engine stalling, abnormal oil consumption, high pressure fuel pump failure, balance shaft chain failure or engine failure, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

In the alternative, if you're in a state other than California, you can contact class counsel at 888-333-8996 and here.

 

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The Chevrolet Equinox / Terrain engine that consumes too much oil

Engine stalling while driving down a busy street.  An abnormally high idle when at a stop sign. Oil consumption light constantly on.  These are all issues that owners of 2010-2012 Chevrolet Equinoxes and GMC Terrains have complained online and to General Motors dealerships.  What’s the cause here?  And what can be done?

Terrain Oil Consumption.png

What are the facts?

2010-2012 Chevrolet Equinoxes and GMC Terrains have an oil consumption problem.  These cars consume too much oil and even Consumer Reports has chimed in on the oil consumption issue.  All the metal moving components within a modern vehicle engine require a lubricant agent, like oil.  If there is no oil in the engine, then engine performance will start to suffer, causing a range of symptoms like stalling, engine rattle, a high engine idle and a puttering feeling while driving.  If oil isn’t added to the engine, it can (and most likely will) cause piston failure…. Which is more commonly known as a blown engine.  And that can cost thousands of dollars to repair. 

General Motors has issued several Technical Service Bulletins (you can read all about those here) alerting dealerships that there have been complaints regarding oil consumption and how to they think they can repair the issue.  First was TSB 12312, which was an update to the Oil Life Monitor that is on the Equinox dashboard.  Rather than solve the oil consumption issue, what this update does is “reduce the interval between oil changes, which varies based on driving habits and conditions.”  Essentially GM’s ‘repair’ here is for your car to tell you to change your oil every 3,000 miles, instead of the earlier 5,000 miles.  Rather than fix the problem causing the oil consumption, GM suggests just putting more oil in your car.  Right.

Later General Motors issued a recall on the high pressure fuel pump, citing that “excessive wear on the plunger piston shaft and shaft seal. If this happens fuel can leak into the engine oil crankcase and result in the engine running rough and illumination of the malfunction indicator lamp.” That’s a bit better, but it potentially hasn’t repaired the whole problem here. 

Then, in TSB 13-06-01-003G, GM advised that if consumers complained to a dealership regarding high oil consumption in their Equinox, the dealership is to run an oil consumption test.  If the oil consumption test shows that the vehicle is consuming too much oil, then major engine work is required as a fix. 

Is there any good news at least?   

YES!  General Motors has issued a warranty extension relating to oil consumption.  If you’re the owner of a 2010 Equinox or Terrain with oil consumption issues, you can have the repairs potentially done for free if the vehicle was purchased within the last 10 years or if the car has fewer than 120,000 miles on it (per TSB 14159).  If you own a 2011 or 2012, you can have the repairs done just the same, but the vehicle must have been purchased within the past 7 years and 6 months.

 

And the best news?

If you’ve taken your Equinox or Terrain to a dealership for issues above, from engine stalling, abnormal oil consumption, high pressure fuel pump failure, balance shaft chain failure or engine failure, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

16118 Terrain Equinox Oil Consumption Warranty Extension.jpg
2012 Chevrolet Equinox Extended Warranties

Generally, every car purchase comes with at least three warranties extended from the manufacturer to the purchaser of the vehicle.  The 2012 Chevrolet Equinox has the following warranties

  • 36 months / 36,000 mile Bumper to Bumper Warranty, which covers nearly all components within the vehicle "for warrantable repairs that are required as a result of defects due to material and/or workmanship to the components."
  • 72 months / 100,000 mile Powertrain Warranty, which covers the engine, transmission, transaxle, transfer case and drive systems.
  • 96 months / 80,000 mile Emissions Warranty, which covers the catalytic converter and the Electronic Emissions Control Unit (ECU)

With that, the manufacturer may, from time to time, issue warranties in addition to those issued at the time of purchase, which are issued to compensate consumers for performance related defects that manifest after purchase.  

General Motors has issued an extended warranty on the following components of the 2012 Chevrolet Equinox (all related to oil consumption):

Here, the most significant extended warranty is 16118, where:

  1. GM admits that some Equinox's / Terrains have an oil consumption issue in the first sentence.
  2. Gives the owner an extended warranty of 7 years and six months (or 120,000 miles), whichever comes first. 
16118 Terrain Equinox Oil Consumption Warranty Extension.jpg

 

If you're in California and own a 2010-2012 Terrain or Equinox and have experienced any issues related to excessive oil consumption, stalling, poor engine performance, camshaft actuator failure or any other concern that was covered under the manufacturer's warranty, please contact us immediately at 424-299-4447 for a free consultation for information regarding your vehicle and a potential lemon law claim!

 

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