Posts tagged Oil
Chevrolet Equinox and GMC Terrain Oil Consumption Class Action Settlement Nears

To California residents, as mentioned before, Berman v. General Motors, LLC (the Chevrolet Equinox GMC Terrain oil consumption class action) is very near settlement. Notice of settlement has gone out to potential class members and there are very important deadlines approaching. Most significantly, if you want to NOT be in the class action and pursue an individual lemon law claim, you MUST OPT OUT of the class action prior to the September 20, 2019 deadline. Here is a link to the Notice that went out to class members and here is the information regarding opting out:

Equinox Oil Consumption

If you're in California and you own a 2.4L engine 2010, 2011, 2012, or 2013 Chevrolet Equinox and have experienced oil consumption issues, you may be have a potential lemon law claim. If you’ve taken your Equinox or Terrain to a dealership for issues above, from engine stalling, abnormal oil consumption, high pressure fuel pump failure, balance shaft chain failure or engine failure, we can help you…. AT NO COST TO YOU! Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you! Feel free to call at 424-299-4447 for a free case evaluation!

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N63 Oil Consumption Potential Settlement Terms

BMW is close to settling a class action lawsuit concerning certain vehicles that are equipped with the N63 engine.   

The proposed settlement includes about 84,000 current and former owners and lessees of 2009-2014 BMW 5 Series, 6 Series, 7 Series, X5 and X6 vehicles equipped with N63 engines, namely the below:

  1. F01 and F02 (7 Series Sedan)– produced from 3/2009 to 6/2012
  2. F04 (Active Hybrid 7)– produced from 4/2010 to 6/2012
  3. F07 (Gran Turismo)– produced from 9/2009 to 6/2012
  4. F10 (5 Series Sedan)– produced from 3/2010 to 7/2013
  5. F12 (6 Series Convertible)– produced from 3/2011 to 7/2012
  6. F13 (6 Series Coupe)– produced from 7/2011 to 7/2012
  7. E70 (X5)– produced from 3/2010 to 6/2013
  8. E71 (X6)– produced from 7/2008 to 6/2014
  9. E72 (ActiveHybrid X6)– produced from 9/2009 to 9/2011

According to the class action complaint, the V8 turbocharged N63 engines consume excessive amounts of engine oil. Owners also complain about drained batteries and the expense of replacing the batteries on a routine basis. 

The lawsuit alleges BMW knew the vehicles had problems because in June 2013, the automaker issued technical service bulletin (TSB) SIB-11-01-13 to dealers after complaints about oil consumption.  BMW also issued a service campaign called the N63 Customer Care Package (TSB SIB 00 13 14) in December 2014, which consisted of:

  1. Diagnosing the timing chain for potential failure
  2. Replacement of fuel injectors, mass air flow sensors, crankcase vent lines, battery, engine vacuum pump and low pressure fuel sensor

Now, the potential settlement terms. 

  1. Every affected owner and lessee will receive a voucher transferable to family members that is worth either $1,000 or $1,500 toward the purchase or lease of a new BMW vehicle.
  2. BMW will also reimburse owners and lessees for out-of-pocket costs for up to three oil changes, not to exceed $75 each, provided the costs were paid by the owner or lessee for an oil change performed during 10 years/120,000 miles (whichever is earlier) from first use and took place less than 12 months/10,500 miles after the previous oil change.
  3. Owners may also elect to receive a free future oil change in place of the $75 cash reimbursement for each past qualifying oil service.
  4. BMW will further reimburse owners and lessees for the cost of up to seven quarts of oil (not to exceed $10 a quart) as long as certain conditions are met.
  5. And finally, the automaker will reimburse the cost of one battery replacement that was incurred within three years prior to final approval of the settlement and purchased outside of the new vehicle limited warranty period.
  6. In addition, BMW will perform up to three oil consumption tests if the oil warning light illuminates within the oil service interval and provide free repairs on a vehicle which fails the test within the earlier of 10 years or 120,000 miles.
  7. Furthermore, each affected N63 vehicle is entitled to one service under the customer care program.

The potential Settlement Agreement can be accessed here.  

The plaintiffs in this matter are represtented by McCuneWright & Wagstaff and Wagstaff & Carmell LLP.  Any questions regarding the class action settlement should be directed there.  

2013 Chevrolet Equinox Oil Consumption

Consumer complaints regarding the 2013 Chevrolet Equinox equipped with a 2.4 liter engine and oil consumption have been on the rise lately, which is unfortunate considering that the vehicle is equipped with a 5 year powertrain warranty.  Since that is the case and most of these vehicles were purchased in or around 2012, most of these warranties on these vehicles have lapsed since five years have passed. 

General Motors has issued warranty extensions for the 2010, 2011, and 2012 model year Equinox, but has not issued one for the 2013.

If you're in California and own a 2010-2012 Terrain or Equinox and have experienced any issues related to excessive oil consumption, stalling, poor engine performance, camshaft actuator failure or any other concern that was covered under the manufacturer's warranty, please contact us immediately at 424-299-4447 for a free consultation for information regarding your vehicle and a potential lemon law claim!

 

 

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2010-2017 Chevrolet Equinox / GMC Terrain Class Action - GM Fights Back

In September of 2017 I wrote about a recently filed class action covering 2010-2017 Chevrolet Equinoxes and GMC Terrains regarding their high rate of oil consumption.  As an update, on January 11, 2018, General Motors' attorney's filed paperwork attempting to dismiss the class action, entirely!  I was able to grab the filing and I've posted it here.  

In essence, General Motors is saying that these cars don't have an oil consumption problem and the class action should be eliminated entirely.

If you live in California and you’ve taken your Equinox or Terrain to a dealership for engine stalling, abnormal oil consumption, high pressure fuel pump failure, balance shaft chain failure or engine failure, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

In the alternative, if you're in a state other than California, you can contact class counsel at 888-333-8996 and here.

Chevrolet Equinox / GMC Terrain Catalytic Converter Warranty Extension

I wrote about a warranty extension for Chevrolet Equinox and GMC Terrain owners here, where General Motors offered owners of 2010-2012 Equinox and Terrain owners a completely free warranty extension covering oil consumption issues.  Along that same road, General Motors has also issued a warranty extension for 2010-2011 Chevrolet Equinoxes and Terrains with 2.4L engines regarding the catalytic converter.  This is good news because it means that if your car has fewer than 120,000 miles and your vehicle requires a catalytic converter replacement, you can have that done at a GM dealership at no cost to you.  The bulletin is titled 15810-01: Special Coverage – Catalytic Converter Replacement – 2010-2011 Chevrolet Equinox & GMC Terrain and is copy / pasted below:

Condition: On some 2010-2011 model year Chevrolet Equinox and GMCTerrain vehicles that are equipped with a 2.4L engine (RPO LAF), a malfunction-indicator light (MIL) may illuminate due to thermal damage or face erosion of the catalytic converter.

Special Coverage Adjustment: This special coverage covers the condition described above for a period of 10 years or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.

Correction Replace the catalytic converter. The repairs will be made at no charge to the customer.

If you own a 2010-2012 Chevrolet Equinox or GMC Terrain and have experienced any issues related to excessive oil consumption, stalling, poor engine performance, camshaft actuator failure or any other concern that was covered under the manufacturer's warranty, please contact us immediately at 424-299-4447 for a free consultation for information regarding your vehicle and a potential lemon law claim!

 

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2017 Challenger, Charger Hellcats recalled for potential oil line failure

If you own a Hellcat, either a Charger or Challenger, built between Feb. 6, 2017, and May 30, 2017, this is very relevant to you.  NHTSA officially acknowledged a recall from Chrysler for engine oil cooler lines that could fail, leading to major oil loss. Which of course could lead to severe engine damage.

According to the recall information, the issue lies in the rubber used in the oil cooler line. Chrysler's testing revealed that the rubber didn't meet the company's criteria. As a result it was able to separate from a crimped aluminum portion of the line, letting oil spill out.

The recall goes into effect on Sept. 22, which is when Chrysler will start reaching out to owners to alert them. The company will replace the oil cooler lines free of charge. Owners can call Chrysler's customer service at 1-800-853-1403 with any questions regarding the recall, which has the reference code "T48."

The Chevrolet Equinox / Terrain engine that consumes too much oil

Engine stalling while driving down a busy street.  An abnormally high idle when at a stop sign. Oil consumption light constantly on.  These are all issues that owners of 2010-2012 Chevrolet Equinoxes and GMC Terrains have complained online and to General Motors dealerships.  What’s the cause here?  And what can be done?

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What are the facts?

2010-2012 Chevrolet Equinoxes and GMC Terrains have an oil consumption problem.  These cars consume too much oil and even Consumer Reports has chimed in on the oil consumption issue.  All the metal moving components within a modern vehicle engine require a lubricant agent, like oil.  If there is no oil in the engine, then engine performance will start to suffer, causing a range of symptoms like stalling, engine rattle, a high engine idle and a puttering feeling while driving.  If oil isn’t added to the engine, it can (and most likely will) cause piston failure…. Which is more commonly known as a blown engine.  And that can cost thousands of dollars to repair. 

General Motors has issued several Technical Service Bulletins (you can read all about those here) alerting dealerships that there have been complaints regarding oil consumption and how to they think they can repair the issue.  First was TSB 12312, which was an update to the Oil Life Monitor that is on the Equinox dashboard.  Rather than solve the oil consumption issue, what this update does is “reduce the interval between oil changes, which varies based on driving habits and conditions.”  Essentially GM’s ‘repair’ here is for your car to tell you to change your oil every 3,000 miles, instead of the earlier 5,000 miles.  Rather than fix the problem causing the oil consumption, GM suggests just putting more oil in your car.  Right.

Later General Motors issued a recall on the high pressure fuel pump, citing that “excessive wear on the plunger piston shaft and shaft seal. If this happens fuel can leak into the engine oil crankcase and result in the engine running rough and illumination of the malfunction indicator lamp.” That’s a bit better, but it potentially hasn’t repaired the whole problem here. 

Then, in TSB 13-06-01-003G, GM advised that if consumers complained to a dealership regarding high oil consumption in their Equinox, the dealership is to run an oil consumption test.  If the oil consumption test shows that the vehicle is consuming too much oil, then major engine work is required as a fix. 

Is there any good news at least?   

YES!  General Motors has issued a warranty extension relating to oil consumption.  If you’re the owner of a 2010 Equinox or Terrain with oil consumption issues, you can have the repairs potentially done for free if the vehicle was purchased within the last 10 years or if the car has fewer than 120,000 miles on it (per TSB 14159).  If you own a 2011 or 2012, you can have the repairs done just the same, but the vehicle must have been purchased within the past 7 years and 6 months.

 

And the best news?

If you’ve taken your Equinox or Terrain to a dealership for issues above, from engine stalling, abnormal oil consumption, high pressure fuel pump failure, balance shaft chain failure or engine failure, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

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