Posts tagged Stalling
NHTSA opens investigation into the 2013 Ford Escape

NHTSA opened an investigation into the 2013 Ford Escape for stalling concerns recently.  Direct from NHTSA:

Summary

The Office of Defects Investigation (ODI) has received 40 Vehicle Owner Questionnaire (VOQ) reports for model year 2013 Ford Escape vehicles reporting that the vehicle will suddenly stall without warning while driving. The subject vehicles are equipped with a 1.6L GTDI (turbo) engine. Complainants allege stalling was caused by overheating of the engine resulting in delayed or no restart possible. 

A Preliminary Evaluation has been opened to determine the scope, frequency, and potential safety-related consequences of the alleged defect. 

More information can be had here:  https://static.nhtsa.gov/odi/inv/2018/INOA-PE18007-9851.PDF

The Ford Escape's are equipped with 1.6-liter gasoline turbocharged direct injection (GTDI) engines that may be overheating and causing issues with restarting after the engines have stalled.

NHTSA has received at least 40 complaints about 2013 Ford Escapes suddenly stalling without warning.

If you're in California and you own a 2013 Ford Escape and have experienced any issues related to stalling, door ajar lights, or any other concern that was covered under the manufacturer's warranty, please contact us immediately at 424-299-4447 for a free consultation for information regarding your vehicle and a potential lemon law claim!

Name *
Name
Phone
Phone
NHTSA opens investigation into 2017 Chrysler Pacifica

The National Highway Traffic Safety Administration has opened an investigation into complaints of stalling in 2017 Chrysler Pacificas.  In their own words, NHTSA says they'll open an investigation if "... enough consumers contact the National Highway Traffic Safety Administration (NHTSA) and file a report about the same problem with the same type of vehicle, the NHTSA may decide to open an investigation."  This can ultimately lead to a recall of those cars.  

The opening investigation report can be found here.

If you’ve taken your Chrysler Pacifica to a dealership for issues relating to stalling (or any other concern), we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

 

The Chevrolet Equinox / Terrain engine that consumes too much oil

Engine stalling while driving down a busy street.  An abnormally high idle when at a stop sign. Oil consumption light constantly on.  These are all issues that owners of 2010-2012 Chevrolet Equinoxes and GMC Terrains have complained online and to General Motors dealerships.  What’s the cause here?  And what can be done?

Terrain Oil Consumption.png

What are the facts?

2010-2012 Chevrolet Equinoxes and GMC Terrains have an oil consumption problem.  These cars consume too much oil and even Consumer Reports has chimed in on the oil consumption issue.  All the metal moving components within a modern vehicle engine require a lubricant agent, like oil.  If there is no oil in the engine, then engine performance will start to suffer, causing a range of symptoms like stalling, engine rattle, a high engine idle and a puttering feeling while driving.  If oil isn’t added to the engine, it can (and most likely will) cause piston failure…. Which is more commonly known as a blown engine.  And that can cost thousands of dollars to repair. 

General Motors has issued several Technical Service Bulletins (you can read all about those here) alerting dealerships that there have been complaints regarding oil consumption and how to they think they can repair the issue.  First was TSB 12312, which was an update to the Oil Life Monitor that is on the Equinox dashboard.  Rather than solve the oil consumption issue, what this update does is “reduce the interval between oil changes, which varies based on driving habits and conditions.”  Essentially GM’s ‘repair’ here is for your car to tell you to change your oil every 3,000 miles, instead of the earlier 5,000 miles.  Rather than fix the problem causing the oil consumption, GM suggests just putting more oil in your car.  Right.

Later General Motors issued a recall on the high pressure fuel pump, citing that “excessive wear on the plunger piston shaft and shaft seal. If this happens fuel can leak into the engine oil crankcase and result in the engine running rough and illumination of the malfunction indicator lamp.” That’s a bit better, but it potentially hasn’t repaired the whole problem here. 

Then, in TSB 13-06-01-003G, GM advised that if consumers complained to a dealership regarding high oil consumption in their Equinox, the dealership is to run an oil consumption test.  If the oil consumption test shows that the vehicle is consuming too much oil, then major engine work is required as a fix. 

Is there any good news at least?   

YES!  General Motors has issued a warranty extension relating to oil consumption.  If you’re the owner of a 2010 Equinox or Terrain with oil consumption issues, you can have the repairs potentially done for free if the vehicle was purchased within the last 10 years or if the car has fewer than 120,000 miles on it (per TSB 14159).  If you own a 2011 or 2012, you can have the repairs done just the same, but the vehicle must have been purchased within the past 7 years and 6 months.

 

And the best news?

If you’ve taken your Equinox or Terrain to a dealership for issues above, from engine stalling, abnormal oil consumption, high pressure fuel pump failure, balance shaft chain failure or engine failure, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

16118 Terrain Equinox Oil Consumption Warranty Extension.jpg