Posts tagged Nissan Sentra
Nissan CVT Class Action Stayed Pending Preliminary Approval

Nissan is pretty well known for its problematic Jatco CVT Transmissions and there are no fewer than four different class actions covering the:

  1. 2011-2017 Nissan Senra

  2. 2011-2017 Nissan Versa

  3. 2011-2017 Nissan Versa Note

  4. 2011-2017 Nissan Juke

Currently, all four class actions are ‘stayed’ pending approval of the proposed Class Action Settlement. A preliminary approval hearing date has not been set yet by the court yet.

Nissan CVT Warranty Extension

Nissan CVT Warranty Extension

If you're in California and you’ve taken your CVT equipped Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU! Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you! Feel free to call at 424-299-4447 for a free case evaluation!

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New Nissan Sentra and Nissan Versa CVT Judder TSB

While not a warranty extension like those offered for 2003-2009 CVT Equipped Nissan Vehicles, this is helpful for those who have have either a 2013-2017 Nissan Sentra or a 2014-2017 Nissan Versa Note with a CVT Transmission. This is version H of the technical service bulletin, which presumably means that there were 7 (SEVEN!) prior versions.

The TSB is titled “2013-2017 SENTRA AND VERSA SEDAN, AND 2014-2017 VERSA NOTE; CVT JUDDER AND/OR P0746/P0965/P17F0/P0846 STORED” and it was released on February 15, 2019. It states that if you’ve been having the following issues:

The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration), hesitation on acceleration, lack of power or RPM flare.

Then the TSB should be applied to the vehicle.

valero law nissan cvt TSB transmission

If you’re in California and you’ve had warranty work done to your Nissan CVT transmission, you may be better off filing an individual lemon law claim. If you're in California and you’ve taken your CVT equipped Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU! Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you! Feel free to call at 424-299-4447 for a free case evaluation!

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Nissan Sentra CVT Problems

California consumers are still experiencing issues with the problematic JATCO CVT transmissions in the Sentra, Versa, Juke,  Note, Pathfinder and Altima.  While Nissan did extend the warranty on the 2003-2010 models, Nissan later completely removed all reference to that warranty extension from their web page.  T

Common complaints in CVT equipped Nissans are:

  • Sudden shaking and violent jerking when drivers accelerate.

  • Lag or delay when the driver tries to accelerate.

  • Hard deceleration or “clunk” when drivers slow down or accelerate at low speeds.

  • Complete transmission failures and replacements.

A startling problem here is that, once out of warranty, it can cost approximately $4,000 to have the problematic CVT replaced AND, generally, dealerships often have trouble verifying the symptoms until it's too late!

The good news here is that, if you're in California and you’ve taken your CVT equipped Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

Class Action in Massachusetts regarding Nissan Altima chugs along

Good news for Massachusetts residents who own a Nissan Altima with a CVT transmission. Not so much for anyone else outside of Massachusetts.

Krista Costa has sued Nissan North America, Inc. (“Nissan”) for violating chapter 93A of the Massachusetts General Laws, as well as state and federal implied warranty laws, by selling her a Nissan Altima with what she alleges is a defective transmission. Nissan has moved to dismiss Costa’s complaint in its entirety, contending she has not stated a plausible legal claim. Because the complaint provides fair notice to Nissan and contains ample facts that, if true, would entitle Costa to relief, Nissan’s motion is DENIED.

This snippet is interesting since so many consumers have made complaints similar to this:

Here, Costa has described how the alleged CVT defect manifested itself in reality both generally, e.g., Doc. No. 1 ¶ 1, and in her own car while she operated it between October 2014 and June 2018, id. ¶ 7. She also has plainly asserted that the alleged defect culminated in a total transmission failure, which occurred while she was driving and required the costly replacement of her CVT. Id. In other words, Costa has not simply identified a theoretical injury which she speculates could arise due to an unspecified “defect,” like the plaintiffs in Iannacchino. She alleges that she personally experienced recurrent safety-related performance problems, actual property damage, and real economic harm.

The name of the case is Costa v. Nissan North America, Inc and the case number is Civil No. 18-11523-LTS

if you're in California and you’ve taken your CVT equipped Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

New Nissan CVT Technical Service Bulletin

Straight from NHTSA, here is the text of it and it covers the following vehicles:

2013 - 2017 Nissan Sentra

2012 - 2017 Nissan Versa

2014 - 2017 Nissan Versa Note

NHTSA ID Number: 10144506

Manufacturer Communication Number: NTB15-037f

Summary

VERSA SEDAN, VERSA NOTE, AND SENTRA; CVT VALVE BODY REPLACEMENT WITH CONFIRMED DTC

This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).

This bulletin has been amended. A TCM P/N was added to 2015 Sentra in Table A. No other changes were made. Discard all previous versions of this bulletin.

If you're in California and you’ve taken your CVT equipped Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

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Nissan recalls 166K vehicles for ignition-switch defect

Nissan is recalling 153,047 vehicles in the US and Canada over concerns about defective ignition switches. The recall affects 2017 and 2018 model-year versions of the Juke,  Frontier, Sentra, Versa, Versa Note,NV, NV200 and NV Taxi.  

Nissan says components inside the ignition switch can wear, resulting in "reduced durability." Coupled with excessive vibrations, the key could inadvertently bump from the "on" position while driving. 

A Nissan spokesman told CR that the recall is happening out of “an abundance of caution,” and that the automaker is “not aware of any incidents related to this condition.”

From NHTSA: 

Vehicles recalled: Certain 2017 and 2018 Juke SUVs, Frontier pickup trucks, Sentra and Versa sedans, Versa Note hatchbacks, and NV200, NV1500, NV2500, and NV3500 vans sold in the U.S. The Nissan Taxi and Canada-only Nissan Micra are also included in the recall, as is the Chevrolet City Express van (which is made by Nissan). Vehicles with push-to-start keyless ignitions are not included.

The problem: Ignition systems that use a mechanical key “may experience reduced durability after several years of normal use,” the automaker said. “In extreme cases, under specific vibration conditions, the key could potentially move out of the ‘ON’ position while the vehicle is in motion.” '

NHTSA said that a vehicle's air bag system would "continue to be powered through built-in electrical capacity reserve" if the ignition shut off, but "this reserve will deplete unless the vehicle is restarted," which increases the risk of injury from a crash.

The fix: Dealers will “inspect and, if necessary, replace the mechanical key ignition switch assembly” at no cost to owners, Nissan said.
 Nissan recall for ignition concerns includes the 2018 Nissan Frontier
How to contact the manufacturer: Nissan plans to notify owners of vehicles included in the recall by October 19, 2018.

NHTSA campaign number: 18V551

More information can be had here:  https://www.nhtsa.gov/recalls

 

 

Nissan CVT Warranty Extension

I've written pretty extensively regarding failures in the CVT (Continuously Variable Transmission) in Nissan vehicles, namely here (Another Nissan CVT Class Action (Versa)), here (2012-2017 Nissan Sentra CVT Class Action Filed), here (Nissan Timing Chain Class Action Settlement), and here (Nissan CVT Warranty Extension). 

However, the link to the warranty extension on the Nissan web page has been, conveniently, taken down.

However, thanks to the Internet Archive, you can now find a copy in all its glory here:  https://web.archive.org/web/20100124032242/www.nissanassist.com/ProgramDetails.php?menu=2 and now copy pasted below:

CVT Program Details

Dear Nissan Owner:

On behalf of everyone at Nissan, we would like to thank you for choosing to drive a Nissan. One of the many technologically-advanced features of your vehicle is the Continuously Variable Transmission (CVT), an innovative transmission that offers smooth, seamless shifting, while tailoring the vehicle's output to your driving style.

While Nissan is proud to offer this technology on many of our models, a small percentage of owners of early models equipped with CVTs have expressed concerns about the cost of repair of their transmissions after the warranty expires. We take these comments about the cost of vehicle ownership seriously. We strive to provide an exceptional ownership experience and are implementing a thorough Customer Satisfaction Program to address this topic.

First, to provide you with additional assurance regarding your overall cost of ownership we have doubled the warranty period for the Continuously Variable Transmission in your Nissan. The existing powertrain warranty coverage of 5 years/60,000 miles will be extended at no cost to you, for CVT repairs, replacements or related towing, to 10 years/120,000 miles, whichever comes first.

This extension is effective immediately and requires no action on your part. The remainder of your powertrain warranty coverage for components other than the transmission remains unchanged, at 5 years/60,000 miles, and your basic warranty coverage also remains unchanged. All other warranty terms, limitations and conditions otherwise apply. This extended transmission warranty is also fully transferable to future owners of your vehicle.

Second, Nissan will reimburse customers who have previously paid to repair or replace their CVT, if the repairs would have been covered within the new extended warranty period. Even if you no longer own your Nissan we will reimburse you for past CVT repairs that would have been covered under this extension of the warranty.

Further, in the unlikely event that your vehicle's transmission should need repair beyond the extended warranty period we are working to decrease the cost of repair and have already reduced the Manufacturer's Suggested Retail Price of a replacement CVT. In addition, we continuously strive to enhance our products, and have made ongoing improvements to our CVTs over the years.

Nissan is taking these actions to demonstrate our confidence in the CVT technology and to show our commitment to stand behind our products.

WHAT YOU SHOULD DO

If you have previously paid for repairs to your CVT within the time and mileage limits of this new extended warranty, we ask that you download the Reimbursement Claim Form and follow the instructions on the site. If you have additional questions, please contact the Nissan CVT Customer Assistance Center at 888-388-0318. Please be aware that the deadline for submitting the Reimbursement Claim Form is July 31, 2010.

The extended warranty coverage for CVT repair or replacement is effective immediately.

If you seek coverage for a repair under this extended warranty you will need to bring your vehicle to an authorized Nissan dealer. The factory-trained technical staff at the Nissan dealer will have the diagnostic tools and knowledge to provide you with the appropriate service and submit your warranty claim. If you have additional questions regarding this program, contact the Nissan CVT Customer Assistance Center at 888-388-0318 for assistance.

At Nissan we and our dealers work daily to deliver an outstanding ownership experience that will earn your confidence and trust. We are committed to doing the right thing for our customers and look forward to a long relationship that you find satisfying and rewarding. Thank you for choosing Nissan.

Sincerely,

Kevin Martin
Vice President Total Customer Satisfaction

If you're in California and you’ve taken your CVT equipped Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

 

 

 

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Nissan CVT Problems

California consumers have been complaining vociferously regarding the problematic CVT transmissions in the Sentra, Versa, Juke,  Note, Pathfinder and Altima.  While Nissan did extend the warranty on the 2003-2010 models, Nissan later completely removed all reference to that warranty extension from their web page.  There have been multiple class actions filed regarding the CVT equipped Nissan vehicles.  

Common complaints in CVT equipped Nissans are:

  • Sudden shaking and violent jerking when drivers accelerate.
  • Lag or delay when the driver tries to accelerate.
  • Hard deceleration or “clunk” when drivers slow down or accelerate at low speeds.
  • Complete transmission failures and replacements.

A startling problem here is that, once out of warranty, it can cost approximately $4,000 to have the problematic CVT replaced AND, generally, dealerships often have trouble verifying the symptoms until it's too late!

The good news here is that, if you're in California and you’ve taken your CVT equipped Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

 

 

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Another Nissan CVT Class Action filed (Jatco CVT8HT)

I wrote about the issues Nissan was having with their CVT Transmissions in October and the accompanying warranty extension from Nissan. Now, a new Nissan and Infiniti JATCO CVT8HT lawsuit has been filed in Missouri.  

According to the lawsuit, the continuously variable transmissions (CVTs) jerk, hesitate and lack power, making driving a dangerous chore.

Plaintiff Terry Miller says he purchased a new 2013 Nissan Pathfinder in Missouri, but since that time Miller has allegedly had nothing but trouble from the JATCO CVT8HT transmission. Miller alleges that the the transmission hesitates, shudders, jerks, bucks and has no power.

Plaintiff Michael Rose purchased a new 2013 Infiniti JX35 and has had the same transmission problems. The dealer claims they can't verify the problem.  

According to the lawsuit, the JATCO transmissions have "belt slip conditions" caused by transmission chain drive failures to transfer power through the transmissions when accelerating.

Nissan started reprogramming the CVT control modules with updated software, but the lawsuit alleges Nissan still doesn't inform the plaintiffs about the transmission issues.

Nissan issued technical service bulletin (TSB) NTB13-002 titled “VOLUNTARY SERVICE CAMPAIGN / 2013 PATHFINDER TCM REPROGRAM”  to reprogram the transmission control modules to fix the shaking and hesitation problems.  Plaintiffs allege the fix didn't work, which is why Nissan issued another TSB (NTB13-086) titled "2013-2014 ALTIMA V6 SEDAN AND PATHFINDER; JUDDER DURING LIGHT ACCELERATION.”

The plaintiffs claim the transmission problems continue even with multiple service bulletins and repair attempts, proof that Nissan is fully aware of the alleged defects.

The name of the potential class action is Terry Miller and Michael Rose, v. Nissan North America, Inc.  You can reach the firm that filed that here.  

If you're in California and you’ve taken your CVT equipped Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

 

 

 

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Another Nissan CVT Class Action (Versa)

Nissan has had some issues with their CVT transmissions.  I wrote about the warranty extension that Nissan issued to only some of its CVT owners, as well as a class action regarding the CVT transmission in Nissan Sentras AND a completely different class action that settled regarding the Nissan Pathfinders.  Now, Nissan is facing another class action regarding that same transmission in 2012-2013 Nissan Versas, with the Class Vehicles defined as: 

"...all current and former owners and lessees of 2012 and 2013 Nissan Versas that are equipped with CVTs that allegedly fail within and shortly after the warranties expire."

The class action alleges that the Nissan Versa will fail to accelerate and experience 'complete transmission failure' that consumers will later have to pay out of pocket for, which can cost in the thousands of dollars.  

The Nissan Versa CVT lawsuit was filed in the U.S. District Court for the District of Minnesota - Michael Knotts, et. al., v. Nissan North America, Inc.

If you’ve taken your CVT equipped Nissan Versa to a dealership for issues above, from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

 

Nissan CVT Warranty Extension

Nissan and the issues with it's CVT transmission are pretty well known (See here, here and here).  However, if you do own one of the following Nissan vehicle's equipped with a CVT transmission, the good news is that Nissan issued a warranty extension for your CVT transmission to 10 years or 120,000 miles, which ever comes first. 

  • 2003-2010 Nissan Murano
  • 2008-2010 Nissan Rogue
  • 2009-2010 Nissan Cube
  • 2007-2010 Nissan Sentra
  • 2007-2010 Nissan Versa 1.8SL
  • 2007-2010 Nissan Maxima
  • 2007-2010 Nissan Altima
  • 2007-2010 Nissan Altima Coupe
  • 2007-2010 Nissan Altima Hybrid

You can click here for more information from Nissan's website. (Edit: 4/30/2018 - Nissan has since taken this webpage )

If you're in California and you’ve taken your CVT equipped Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

 

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2012-2017 Nissan Sentra CVT Class Action Filed

In early September another consumer class action in California was filed against Nissan alleging the CVT transmissions in 2012-2017 Sentra’s are prone to premature failure.  I say another because there was an entirely different class action filed in 2016 alleging that the JATCO manufactured CVT transmission in 2013-2014 Nissan Pathfinders and 2014 Infiniti QX60’s that recently settled (under that settlement, class members received an extended warranty on the transmission.  Whether that is a good settlement is up for debate).  

Here, the crux of the new class action is similar to the old in that the CVT transmission will fail due to overheating, which allegedly is too small to cool the CVT transmission.  The issue is fairly well documented on NHTSA and Nissan has known about this issue for awhile based on Technical Service Bulletins they’ve issued before, found here:

Ostensibly, Nissan has known about this issue for quite some time.  If you're in California and you’ve purchased a CVT equipped Nissan and you’re experiencing issues, you may be entitled to a refund!  Individual actions, as opposed to class actions, are preferable as the potential reward can be much greater and, since each case is unique in it's own right, individualized attention can be given to each matter.

If you’ve taken your CVT equipped Nissan Sentra to a dealership for issues above, from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!
 

 

 

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