Posts tagged Nissan
Nissan issues warranty extension for 2013 Nissan Altima

A Nissan Altima lower control arm replacement program will provide car owners in 22 salt belt states and Canada with free repairs for damage caused by cracks, rust and corrosion.

Nissan says the Altima lower control arm replacement campaign will focus on areas that use road salt in the winter, or what are known as salt belt states.

The replacement program covers the 2013 Nissan Altimas in 22 states.

Per Nissan , the Altima rear lower control arms (suspension links) can crack from normal use of the cars, but corrosion from road salt can make the cracks worse. The potential defect at the heart of this issue is the risk corrosion could cause a suspension part to detach from the frame in states that use salt on icy roads. The rear lower control arms may separate at the areas of the bushing joints. Warning signs of control arm failure include a knocking or rattling noise from the rear of the vehicle.

“Nissan acknowledges that a crack may develop in the lower control arm due to stress and loading from normal use of the vehicle, and that road salts commonly used for snow and ice treatment results in corrosion that exacerbates growth and progression of the crack,” NHTSA documents read. "Once the crack develops, continued use of the vehicle causes the control arm to separate at one of four attachment points that connect it to the vehicle chassis. “Nissan determined the current incident rate was 0.003%.

The campaign is a ‘service campaign’ (similar to a warranty extension) and Nissan owners in those 22 states should receive notice within the next few months.

Customers who want to learn more about the campaign should call Nissan in the U.S. at 800-867-7669 or in Canada at 855-835-3854.

Nissan CVT Class Action Stayed Pending Preliminary Approval

Nissan is pretty well known for its problematic Jatco CVT Transmissions and there are no fewer than four different class actions covering the:

  1. 2011-2017 Nissan Senra

  2. 2011-2017 Nissan Versa

  3. 2011-2017 Nissan Versa Note

  4. 2011-2017 Nissan Juke

Currently, all four class actions are ‘stayed’ pending approval of the proposed Class Action Settlement. A preliminary approval hearing date has not been set yet by the court yet.

Nissan CVT Warranty Extension

Nissan CVT Warranty Extension

If you're in California and you’ve taken your CVT equipped Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU! Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you! Feel free to call at 424-299-4447 for a free case evaluation!

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Nissan Sentra CVT Problems

California consumers are still experiencing issues with the problematic JATCO CVT transmissions in the Sentra, Versa, Juke,  Note, Pathfinder and Altima.  While Nissan did extend the warranty on the 2003-2010 models, Nissan later completely removed all reference to that warranty extension from their web page.  T

Common complaints in CVT equipped Nissans are:

  • Sudden shaking and violent jerking when drivers accelerate.

  • Lag or delay when the driver tries to accelerate.

  • Hard deceleration or “clunk” when drivers slow down or accelerate at low speeds.

  • Complete transmission failures and replacements.

A startling problem here is that, once out of warranty, it can cost approximately $4,000 to have the problematic CVT replaced AND, generally, dealerships often have trouble verifying the symptoms until it's too late!

The good news here is that, if you're in California and you’ve taken your CVT equipped Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

Your Legal Rights - Lemon Law - Podcast

KALW radio in San Francisco recently hosted a podcast about California Lemon Law and it is a delightful listen for anyone curious about the California Lemon Law. It’s only an hour long and goes by far too quickly. If you’re interesting in listening, feel free to click here.

Also, here is the relevant Civil Code text of California Lemon Law, with some parts in bold for emphasis by me

1793.2. (a) Every manufacturer of consumer goods sold in this state and for which the manufacturer has made an express warranty shall:

(1) (A) Maintain in this state sufficient service and repair facilities reasonably close to all areas where its consumer goods are sold to carry out the terms of those warranties or designate and authorize in this state as service and repair facilities independent repair or service facilities reasonably close to all areas where its consumer goods are sold to carry out the terms of the warranties.

(B) As a means of complying with this paragraph, a manufacturer may enter into warranty service contracts with independent service and repair facilities. The warranty service contracts may provide for a fixed schedule of rates to be charged for warranty service or warranty repair work. However, the rates fixed by those contracts shall be in conformity with the requirements of subdivision (c) of Section 1793.3. The rates established pursuant to subdivision (c) of Section 1793.3, between the manufacturer and the independent service and repair facility, do not preclude a good faith discount that is reasonably related to reduced credit and general overhead cost factors arising from the manufacturer’s payment of warranty charges direct to the independent service and repair facility. The warranty service contracts authorized by this paragraph may not be executed to cover a period of time in excess of one year, and may be renewed only by a separate, new contract or letter of agreement between the manufacturer and the independent service and repair facility.

(2) In the event of a failure to comply with paragraph (1) of this subdivision, be subject to Section 1793.5.

(3) Make available to authorized service and repair facilities sufficient service literature and replacement parts to effect repairs during the express warranty period.

(b) Where those service and repair facilities are maintained in this state and service or repair of the goods is necessary because they do not conform with the applicable express warranties, service and repair shall be commenced within a reasonable time by the manufacturer or its representative in this state. Unless the buyer agrees in writing to the contrary, the goods shall be serviced or repaired so as to conform to the applicable warranties within 30 days. Delay caused by conditions beyond the control of the manufacturer or its representatives shall serve to extend this 30-day requirement. Where delay arises, conforming goods shall be tendered as soon as possible following termination of the condition giving rise to the delay.

(c) The buyer shall deliver nonconforming goods to the manufacturer’s service and repair facility within this state, unless, due to reasons of size and weight, or method of attachment, or method of installation, or nature of the nonconformity, delivery cannot reasonably be accomplished. If the buyer cannot return the nonconforming goods for any of these reasons, he or she shall notify the manufacturer or its nearest service and repair facility within the state. Written notice of nonconformity to the manufacturer or its service and repair facility shall constitute return of the goods for purposes of this section. Upon receipt of that notice of nonconformity, the manufacturer shall, at its option, service or repair the goods at the buyer’s residence, or pick up the goods for service and repair, or arrange for transporting the goods to its service and repair facility. All reasonable costs of transporting the goods when a buyer cannot return them for any of the above reasons shall be at the manufacturer’s expense. The reasonable costs of transporting nonconforming goods after delivery to the service and repair facility until return of the goods to the buyer shall be at the manufacturer’s expense.

(d) (1) Except as provided in paragraph (2), if the manufacturer or its representative in this state does not service or repair the goods to conform to the applicable express warranties after a reasonable number of attempts, the manufacturer shall either replace the goods or reimburse the buyer in an amount equal to the purchase price paid by the buyer, less that amount directly attributable to use by the buyer prior to the discovery of the nonconformity.

(2) If the manufacturer or its representative in this state is unable to service or repair a new motor vehicle, as that term is defined in paragraph (2) of subdivision (e) of Section 1793.22, to conform to the applicable express warranties after a reasonable number of attempts, the manufacturer shall either promptly replace the new motor vehicle in accordance with subparagraph (A) or promptly make restitution to the buyer in accordance with subparagraph (B). However, the buyer shall be free to elect restitution in lieu of replacement, and in no event shall the buyer be required by the manufacturer to accept a replacement vehicle.

(A) In the case of replacement, the manufacturer shall replace the buyer’s vehicle with a new motor vehicle substantially identical to the vehicle replaced. The replacement vehicle shall be accompanied by all express and implied warranties that normally accompany new motor vehicles of that specific kind. The manufacturer also shall pay for, or to, the buyer the amount of any sales or use tax, license fees, registration fees, and other official fees which the buyer is obligated to pay in connection with the replacement, plus any incidental damages to which the buyer is entitled under Section 1794, including, but not limited to, reasonable repair, towing, and rental car costs actually incurred by the buyer.

(B) In the case of restitution, the manufacturer shall make restitution in an amount equal to the actual price paid or payable by the buyer, including any charges for transportation and manufacturer-installed options, but excluding nonmanufacturer items installed by a dealer or the buyer, and including any collateral charges such as sales or use tax, license fees, registration fees, and other official fees, plus any incidental damages to which the buyer is entitled under Section 1794, including, but not limited to, reasonable repair, towing, and rental car costs actually incurred by the buyer.

(C) When the manufacturer replaces the new motor vehicle pursuant to subparagraph (A), the buyer shall only be liable to pay the manufacturer an amount directly attributable to use by the buyer of the replaced vehicle prior to the time the buyer first delivered the vehicle to the manufacturer or distributor, or its authorized service and repair facility for correction of the problem that gave rise to the nonconformity. When restitution is made pursuant to subparagraph (B), the amount to be paid by the manufacturer to the buyer may be reduced by the manufacturer by that amount directly attributable to use by the buyer prior to the time the buyer first delivered the vehicle to the manufacturer or distributor, or its authorized service and repair facility for correction of the problem that gave rise to the nonconformity. The amount directly attributable to use by the buyer shall be determined by multiplying the actual price of the new motor vehicle paid or payable by the buyer, including any charges for transportation and manufacturer-installed options, by a fraction having as its denominator 120,000 and having as its numerator the number of miles traveled by the new motor vehicle prior to the time the buyer first delivered the vehicle to the manufacturer or distributor, or its authorized service and repair facility for correction of the problem that gave rise to the nonconformity. Nothing in this paragraph shall in any way limit the rights or remedies available to the buyer under any other law.

(D) Pursuant to Section 1795.4, a buyer of a new motor vehicle shall also include a lessee of a new motor vehicle.

(e) (1) If the goods cannot practicably be serviced or repaired by the manufacturer or its representative to conform to the applicable express warranties because of the method of installation or because the goods have become so affixed to real property as to become a part thereof, the manufacturer shall either replace and install the goods or reimburse the buyer in an amount equal to the purchase price paid by the buyer, including installation costs, less that amount directly attributable to use by the buyer prior to the discovery of the nonconformity.

(2) With respect to claims arising out of deficiencies in the construction of a new residential dwelling, paragraph (1) shall not apply to either of the following:

(A) A product that is not a manufactured product, as defined in subdivision (g) of Section 896.

(B) A claim against a person or entity that is not the manufacturer that originally made the express warranty for that manufactured product.

(Amended by Stats. 2011, Ch. 727, Sec. 1. (AB 242) Effective January 1, 2012.)

1793.22. (a) This section shall be known and may be cited as the Tanner Consumer Protection Act.

(b) It shall be presumed that a reasonable number of attempts have been made to conform a new motor vehicle to the applicable express warranties if, within 18 months from delivery to the buyer or 18,000 miles on the odometer of the vehicle, whichever occurs first, one or more of the following occurs:

(1) The same nonconformity results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven and the nonconformity has been subject to repair two or more times by the manufacturer or its agents, and the buyer or lessee has at least once directly notified the manufacturer of the need for the repair of the nonconformity.

(2) The same nonconformity has been subject to repair four or more times by the manufacturer or its agents and the buyer has at least once directly notified the manufacturer of the need for the repair of the nonconformity.

(3) The vehicle is out of service by reason of repair of nonconformities by the manufacturer or its agents for a cumulative total of more than 30 calendar days since delivery of the vehicle to the buyer. The 30-day limit shall be extended only if repairs cannot be performed due to conditions beyond the control of the manufacturer or its agents. The buyer shall be required to directly notify the manufacturer pursuant to paragraphs (1) and (2) only if the manufacturer has clearly and conspicuously disclosed to the buyer, with the warranty or the owner’s manual, the provisions of this section and that of subdivision (d) of Section 1793.2, including the requirement that the buyer must notify the manufacturer directly pursuant to paragraphs (1) and (2). The notification, if required, shall be sent to the address, if any, specified clearly and conspicuously by the manufacturer in the warranty or owner’s manual. This presumption shall be a rebuttable presumption affecting the burden of proof, and it may be asserted by the buyer in any civil action, including an action in small claims court, or other formal or informal proceeding.

(c) If a qualified third-party dispute resolution process exists, and the buyer receives timely notification in writing of the availability of that qualified third-party dispute resolution process with a description of its operation and effect, the presumption in subdivision (b) may not be asserted by the buyer until after the buyer has initially resorted to the qualified third-party dispute resolution process as required in subdivision (d). Notification of the availability of the qualified third-party dispute resolution process is not timely if the buyer suffers any prejudice resulting from any delay in giving the notification. If a qualified third-party dispute resolution process does not exist, or if the buyer is dissatisfied with that third-party decision, or if the manufacturer or its agent neglects to promptly fulfill the terms of the qualified third-party dispute resolution process decision after the decision is accepted by the buyer, the buyer may assert the presumption provided in subdivision (b) in an action to enforce the buyer’s rights under subdivision (d) of Section 1793.2. The findings and decision of a qualified third-party dispute resolution process shall be admissible in evidence in the action without further foundation. Any period of limitation of actions under any federal or California laws with respect to any person shall be extended for a period equal to the number of days between the date a complaint is filed with a third-party dispute resolution process and the date of its decision or the date before which the manufacturer or its agent is required by the decision to fulfill its terms if the decision is accepted by the buyer, whichever occurs later.

(d) A qualified third-party dispute resolution process shall be one that does all of the following:

(1) Complies with the minimum requirements of the Federal Trade Commission for informal dispute settlement procedures as set forth in Part 703 of Title 16 of the Code of Federal Regulations, as those regulations read on January 1, 1987.

(2) Renders decisions which are binding on the manufacturer if the buyer elects to accept the decision.

(3) Prescribes a reasonable time, not to exceed 30 days after the decision is accepted by the buyer, within which the manufacturer or its agent must fulfill the terms of its decisions.

(4) Provides arbitrators who are assigned to decide disputes with copies of, and instruction in, the provisions of the Federal Trade Commission’s regulations in Part 703 of Title 16 of the Code of Federal Regulations as those regulations read on January 1, 1987, Division 2 (commencing with Section 2101) of the Commercial Code, and this chapter.

(5) Requires the manufacturer, when the process orders, under the terms of this chapter, either that the nonconforming motor vehicle be replaced if the buyer consents to this remedy or that restitution be made to the buyer, to replace the motor vehicle or make restitution in accordance with paragraph (2) of subdivision (d) of Section 1793.2.

(6) Provides, at the request of the arbitrator or a majority of the arbitration panel, for an inspection and written report on the condition of a nonconforming motor vehicle, at no cost to the buyer, by an automobile expert who is independent of the manufacturer.

(7) Takes into account, in rendering decisions, all legal and equitable factors, including, but not limited to, the written warranty, the rights and remedies conferred in regulations of the Federal Trade Commission contained in Part 703 of Title 16 of the Code of Federal Regulations as those regulations read on January 1, 1987, Division 2 (commencing with Section 2101) of the Commercial Code, this chapter, and any other equitable considerations appropriate in the circumstances. Nothing in this chapter requires that, to be certified as a qualified third-party dispute resolution process pursuant to this section, decisions of the process must consider or provide remedies in the form of awards of punitive damages or multiple damages, under subdivision (c) of Section 1794, or of attorneys’ fees under subdivision (d) of Section 1794, or of consequential damages other than as provided in subdivisions (a) and (b) of Section 1794, including, but not limited to, reasonable repair, towing, and rental car costs actually incurred by the buyer.

(8) Requires that no arbitrator deciding a dispute may be a party to the dispute and that no other person, including an employee, agent, or dealer for the manufacturer, may be allowed to participate substantively in the merits of any dispute with the arbitrator unless the buyer is allowed to participate also. Nothing in this subdivision prohibits any member of an arbitration board from deciding a dispute.

(9) Obtains and maintains certification by the Department of Consumer Affairs pursuant to Chapter 9 (commencing with Section 472) of Division 1 of the Business and Professions Code.

(e) For the purposes of subdivision (d) of Section 1793.2 and this section, the following terms have the following meanings:

(1) “Nonconformity” means a nonconformity which substantially impairs the use, value, or safety of the new motor vehicle to the buyer or lessee.

(2) “New motor vehicle” means a new motor vehicle that is bought or used primarily for personal, family, or household purposes. “New motor vehicle” also means a new motor vehicle with a gross vehicle weight under 10,000 pounds that is bought or used primarily for business purposes by a person, including a partnership, limited liability company, corporation, association, or any other legal entity, to which not more than five motor vehicles are registered in this state. “New motor vehicle” includes the chassis, chassis cab, and that portion of a motor home devoted to its propulsion, but does not include any portion designed, used, or maintained primarily for human habitation, a dealer-owned vehicle and a “demonstrator” or other motor vehicle sold with a manufacturer’s new car warranty but does not include a motorcycle or a motor vehicle which is not registered under the Vehicle Code because it is to be operated or used exclusively off the highways. A demonstrator is a vehicle assigned by a dealer for the purpose of demonstrating qualities and characteristics common to vehicles of the same or similar model and type.

(3) “Motor home” means a vehicular unit built on, or permanently attached to, a self-propelled motor vehicle chassis, chassis cab, or van, which becomes an integral part of the completed vehicle, designed for human habitation for recreational or emergency occupancy.

(f) (1) Except as provided in paragraph (2), no person shall sell, either at wholesale or retail, lease, or transfer a motor vehicle transferred by a buyer or lessee to a manufacturer pursuant to paragraph (2) of subdivision (d) of Section 1793.2 or a similar statute of any other state, unless the nature of the nonconformity experienced by the original buyer or lessee is clearly and conspicuously disclosed to the prospective buyer, lessee, or transferee, the nonconformity is corrected, and the manufacturer warrants to the new buyer, lessee, or transferee in writing for a period of one year that the motor vehicle is free of that nonconformity.

(2) Except for the requirement that the nature of the nonconformity be disclosed to the transferee, paragraph (1) does not apply to the transfer of a motor vehicle to an educational institution if the purpose of the transfer is to make the motor vehicle available for use in automotive repair courses.

(Amended by Stats. 2000, Ch. 679, Sec. 1. Effective January 1, 2001.)

1794. (a) Any buyer of consumer goods who is damaged by a failure to comply with any obligation under this chapter or under an implied or express warranty or service contract may bring an action for the recovery of damages and other legal and equitable relief.

(b) The measure of the buyer’s damages in an action under this section shall include the rights of replacement or reimbursement as set forth in subdivision (d) of Section 1793.2, and the following:

(1) Where the buyer has rightfully rejected or justifiably revoked acceptance of the goods or has exercised any right to cancel the sale, Sections 2711, 2712, and 2713 of the Commercial Code shall apply.

(2) Where the buyer has accepted the goods, Sections 2714 and 2715 of the Commercial Code shall apply, and the measure of damages shall include the cost of repairs necessary to make the goods conform.

(c) If the buyer establishes that the failure to comply was willful, the judgment may include, in addition to the amounts recovered under subdivision (a), a civil penalty which shall not exceed two times the amount of actual damages. This subdivision shall not apply in any class action under Section 382 of the Code of Civil Procedure or under Section 1781, or with respect to a claim based solely on a breach of an implied warranty.

(d) If the buyer prevails in an action under this section, the buyer shall be allowed by the court to recover as part of the judgment a sum equal to the aggregate amount of costs and expenses, including attorney’s fees based on actual time expended, determined by the court to have been reasonably incurred by the buyer in connection with the commencement and prosecution of such action.

(e) (1) Except as otherwise provided in this subdivision, if the buyer establishes a violation of paragraph (2) of subdivision (d) of Section 1793.2, the buyer shall recover damages and reasonable attorney’s fees and costs, and may recover a civil penalty of up to two times the amount of damages.

(2) If the manufacturer maintains a qualified third-party dispute resolution process which substantially complies with Section 1793.22, the manufacturer shall not be liable for any civil penalty pursuant to this subdivision.

(3) After the occurrence of the events giving rise to the presumption established in subdivision (b) of Section 1793.22, the buyer may serve upon the manufacturer a written notice requesting that the manufacturer comply with paragraph (2) of subdivision (d) of Section 1793.2. If the buyer fails to serve the notice, the manufacturer shall not be liable for a civil penalty pursuant to this subdivision.

(4) If the buyer serves the notice described in paragraph (3) and the manufacturer complies with paragraph (2) of subdivision (d) of Section 1793.2 within 30 days of the service of that notice, the manufacturer shall not be liable for a civil penalty pursuant to this subdivision.

(5) If the buyer recovers a civil penalty under subdivision (c), the buyer may not also recover a civil penalty under this subdivision for the same violation.

(Amended by Stats. 1992, Ch. 1232, Sec. 9. Effective January 1, 1993.)

New Nissan CVT Technical Service Bulletin

Straight from NHTSA, here is the text of it and it covers the following vehicles:

2013 - 2017 Nissan Sentra

2012 - 2017 Nissan Versa

2014 - 2017 Nissan Versa Note

NHTSA ID Number: 10144506

Manufacturer Communication Number: NTB15-037f

Summary

VERSA SEDAN, VERSA NOTE, AND SENTRA; CVT VALVE BODY REPLACEMENT WITH CONFIRMED DTC

This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).

This bulletin has been amended. A TCM P/N was added to 2015 Sentra in Table A. No other changes were made. Discard all previous versions of this bulletin.

If you're in California and you’ve taken your CVT equipped Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

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Nissan North America Facing Class Action Over Alleged Transmission Defect, Should have recalled

A Nissan Altima transmission recall should have been issued years ago according to a proposed class-action lawsuit that alleges 2013-2014 Altimas shake, shudder, make a whining noise, hesitate and finally fail from transmission failures.

The lawsuit includes all consumers who purchased or leased 2013-2014 Nissan Altimas equipped with CVT transmissions.

The Nissan Altima transmission class-action lawsuit was filed Tennessee and the name of it is Gann, et al., v. Nissan North America.

From classaction.org

A proposed class action filed in Tennessee against Nissan North America, Inc. alleges 2013-2014 Altima vehicles suffer from a transmission defect that causes “shuddering, hesitation, stalling, unusual noises,” and ultimately total failure. The alleged defect in Nissan’s continuously variable automatic transmissions (CVTs) presents a significant safety risk, the complaint states, as vehicles stricken with the issue can lose momentum suddenly before stalling—supposedly without illumination of the cars’ brake lights.

According to the 29-page suit, the defect presents itself when a driver hits the accelerator; despite pressing the pedal, nothing occurs, the case claims. This event is sometimes followed by a sudden surge of power, which the lawsuit says increases the risk a driver will lose control over his or her vehicle. The cost of a total transmission replacement, which the suit points out consumers regularly have to undergo once the defect manifests, is upward of $3,000, according to the case.

Nissan allegedly knew the CVTs in certain Altima models were defective yet instead misrepresented the safety of the vehicles to proposed class members, the case says. As the lawsuit tells it, Nissan “knowingly engaged in omissions of material facts and false and misleading representations” concerning the performance of its 2013-2014 Altima transmissions.

A copy of the complaint can be found here.

If you're in California and you’ve taken your Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU! Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you! Feel free to call at 424-299-4447 for a free case evaluation!

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215,000 Nissan and Infiniti Vehicles Recalled for Brake Fire Risk

Vehicles Affected: Approximately 215,000 model-year 2015-17 Nissan Murano SUVs, model-year 2016-17 Maxima sedans, model-year 2017-18 Pathfinder SUVs, and model-year 2017 Infiniti QX60 SUVs

The Problem: The antilock brake actuator pumps may allow brake fluid to leak onto an internal circuit board, which may result in an electrical short, increasing the risk of a fire.

The Fix: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine startup. If this occurs, owners should park the vehicle outdoors away from other vehicles or structures, and not drive it.

Dealers will inspect the serial number on the ABS actuator, replacing it, as necessary, for free.

What Owners Should Do: Nissan, which also manufactures Infiniti vehicles, will begin notifying owners on Oct. 15. Owners can call Nissan at 800-867-7669, the National Highway Traffic Safety Administration's vehicle-safety hotline at 888-327-4236 or visit its website to check their vehicle identification number and learn more.

If you're in California and you’ve taken your Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU! Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you! Feel free to call at 424-299-4447 for a free case evaluation!

Nissan recalls 166K vehicles for ignition-switch defect

Nissan is recalling 153,047 vehicles in the US and Canada over concerns about defective ignition switches. The recall affects 2017 and 2018 model-year versions of the Juke,  Frontier, Sentra, Versa, Versa Note,NV, NV200 and NV Taxi.  

Nissan says components inside the ignition switch can wear, resulting in "reduced durability." Coupled with excessive vibrations, the key could inadvertently bump from the "on" position while driving. 

A Nissan spokesman told CR that the recall is happening out of “an abundance of caution,” and that the automaker is “not aware of any incidents related to this condition.”

From NHTSA: 

Vehicles recalled: Certain 2017 and 2018 Juke SUVs, Frontier pickup trucks, Sentra and Versa sedans, Versa Note hatchbacks, and NV200, NV1500, NV2500, and NV3500 vans sold in the U.S. The Nissan Taxi and Canada-only Nissan Micra are also included in the recall, as is the Chevrolet City Express van (which is made by Nissan). Vehicles with push-to-start keyless ignitions are not included.

The problem: Ignition systems that use a mechanical key “may experience reduced durability after several years of normal use,” the automaker said. “In extreme cases, under specific vibration conditions, the key could potentially move out of the ‘ON’ position while the vehicle is in motion.” '

NHTSA said that a vehicle's air bag system would "continue to be powered through built-in electrical capacity reserve" if the ignition shut off, but "this reserve will deplete unless the vehicle is restarted," which increases the risk of injury from a crash.

The fix: Dealers will “inspect and, if necessary, replace the mechanical key ignition switch assembly” at no cost to owners, Nissan said.
 Nissan recall for ignition concerns includes the 2018 Nissan Frontier
How to contact the manufacturer: Nissan plans to notify owners of vehicles included in the recall by October 19, 2018.

NHTSA campaign number: 18V551

More information can be had here:  https://www.nhtsa.gov/recalls

 

 

Nissan CVT Warranty Extension

I've written pretty extensively regarding failures in the CVT (Continuously Variable Transmission) in Nissan vehicles, namely here (Another Nissan CVT Class Action (Versa)), here (2012-2017 Nissan Sentra CVT Class Action Filed), here (Nissan Timing Chain Class Action Settlement), and here (Nissan CVT Warranty Extension). 

However, the link to the warranty extension on the Nissan web page has been, conveniently, taken down.

However, thanks to the Internet Archive, you can now find a copy in all its glory here:  https://web.archive.org/web/20100124032242/www.nissanassist.com/ProgramDetails.php?menu=2 and now copy pasted below:

CVT Program Details

Dear Nissan Owner:

On behalf of everyone at Nissan, we would like to thank you for choosing to drive a Nissan. One of the many technologically-advanced features of your vehicle is the Continuously Variable Transmission (CVT), an innovative transmission that offers smooth, seamless shifting, while tailoring the vehicle's output to your driving style.

While Nissan is proud to offer this technology on many of our models, a small percentage of owners of early models equipped with CVTs have expressed concerns about the cost of repair of their transmissions after the warranty expires. We take these comments about the cost of vehicle ownership seriously. We strive to provide an exceptional ownership experience and are implementing a thorough Customer Satisfaction Program to address this topic.

First, to provide you with additional assurance regarding your overall cost of ownership we have doubled the warranty period for the Continuously Variable Transmission in your Nissan. The existing powertrain warranty coverage of 5 years/60,000 miles will be extended at no cost to you, for CVT repairs, replacements or related towing, to 10 years/120,000 miles, whichever comes first.

This extension is effective immediately and requires no action on your part. The remainder of your powertrain warranty coverage for components other than the transmission remains unchanged, at 5 years/60,000 miles, and your basic warranty coverage also remains unchanged. All other warranty terms, limitations and conditions otherwise apply. This extended transmission warranty is also fully transferable to future owners of your vehicle.

Second, Nissan will reimburse customers who have previously paid to repair or replace their CVT, if the repairs would have been covered within the new extended warranty period. Even if you no longer own your Nissan we will reimburse you for past CVT repairs that would have been covered under this extension of the warranty.

Further, in the unlikely event that your vehicle's transmission should need repair beyond the extended warranty period we are working to decrease the cost of repair and have already reduced the Manufacturer's Suggested Retail Price of a replacement CVT. In addition, we continuously strive to enhance our products, and have made ongoing improvements to our CVTs over the years.

Nissan is taking these actions to demonstrate our confidence in the CVT technology and to show our commitment to stand behind our products.

WHAT YOU SHOULD DO

If you have previously paid for repairs to your CVT within the time and mileage limits of this new extended warranty, we ask that you download the Reimbursement Claim Form and follow the instructions on the site. If you have additional questions, please contact the Nissan CVT Customer Assistance Center at 888-388-0318. Please be aware that the deadline for submitting the Reimbursement Claim Form is July 31, 2010.

The extended warranty coverage for CVT repair or replacement is effective immediately.

If you seek coverage for a repair under this extended warranty you will need to bring your vehicle to an authorized Nissan dealer. The factory-trained technical staff at the Nissan dealer will have the diagnostic tools and knowledge to provide you with the appropriate service and submit your warranty claim. If you have additional questions regarding this program, contact the Nissan CVT Customer Assistance Center at 888-388-0318 for assistance.

At Nissan we and our dealers work daily to deliver an outstanding ownership experience that will earn your confidence and trust. We are committed to doing the right thing for our customers and look forward to a long relationship that you find satisfying and rewarding. Thank you for choosing Nissan.

Sincerely,

Kevin Martin
Vice President Total Customer Satisfaction

If you're in California and you’ve taken your CVT equipped Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

 

 

 

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New Nissan Altima CVT Class action filed in Massachusetts

There is a new putative class action lawsuit pending in Massachusetts regarding the Nissan Altima continuously variable transmission (CVT).  The lawsuit alleges the CVT transmissions cause the cars to shudder, jerk, make noise, hesitate and stall and includes all consumers who purchased or leased a 2013-2014 Nissan Altima in ONLY in Massachusetts.  The name of it is Krista Costa, et al., v. Nissan North America, Inc.

This lawsuit is pending in Massachusets and only applies to MA residents.  However, if you're in California, Valero Law, APC may be able to help. If you're in California and you’ve taken your CVT equipped Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU!  

Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

 

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Nissan CVT Problems

California consumers have been complaining vociferously regarding the problematic CVT transmissions in the Sentra, Versa, Juke,  Note, Pathfinder and Altima.  While Nissan did extend the warranty on the 2003-2010 models, Nissan later completely removed all reference to that warranty extension from their web page.  There have been multiple class actions filed regarding the CVT equipped Nissan vehicles.  

Common complaints in CVT equipped Nissans are:

  • Sudden shaking and violent jerking when drivers accelerate.
  • Lag or delay when the driver tries to accelerate.
  • Hard deceleration or “clunk” when drivers slow down or accelerate at low speeds.
  • Complete transmission failures and replacements.

A startling problem here is that, once out of warranty, it can cost approximately $4,000 to have the problematic CVT replaced AND, generally, dealerships often have trouble verifying the symptoms until it's too late!

The good news here is that, if you're in California and you’ve taken your CVT equipped Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

 

 

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Suzuki CVT Transmission Recall

Suzuki and SX4 are having problems with their continuously variable transmission (CVT) control modules.  They're recalling approximately 5,800 vehicles.  Oddly enough, the CVT manufacturer (JATCO) is the same manufacturer of Nissan CVT's, which have had their fair share of problems.  

The automaker told federal safety regulators the modules in model year 2013 Kizashi and SX4 models can fail and cause a sudden reduction in speed and acceleration.

The CVT modules, manufactured by Jatco, have resistors soldered to lead frames that are mounted on internal boards, except in the recalled vehicles there are areas that were left unsoldered.

Suzuki says stress cracks caused by heat can start in the unsoldered areas and cause electrical issues. This can cause the solenoids that control hydraulic pressure of the transmission fluid to increase in pressure, causing a rise in transmission fluid temperatires.

The Suzuki Kizashi and SX4 recall will begin in June 2018, when dealers will replace the transmission control modules.

Owners with concerns may contact Suzuki at 800-934-0934.

2009 Nissan Murano ABS Actuator Warranty

2009 Nissan Murano ABS actuators will be replaced for free to repair soft brake pedal problems in approximately 93,000 vehicles.

Nissan dealers will perform a voluntary "service campaign" to fix problems with the anti-lock braking systems, which is a warranty extension, in essence (Similar to the CVT Warranty Extension mentioned here). 

NHTSA has been looking into this issue since May of 2017

Murano owners who have already paid out of pocket for the ABS actuators replaced should ask Nissan about reimbursement. Murano owners will need proof they paid for the repairs, including proof of ownership if repairs cost more than $1,000. 

Owners who have questions about the 2009 Nissan Murano ABS actuator service campaign should call the automaker at 800-867-7669.

 

Nissan Recalls 11,000 Juke Models For Seat Belt Issue

Per Autotrader, Nissan is recalling certain Nissan Jukes for a seat belt issue (surprisingly, not the CVT):

Nissan will soon recall more than 11,000 units of its compact JUKE crossover. The automaker and the National Highway Traffic Safety Administration recently announced the recall, which affects 2012 models manufactured between February and May.

According to the NHTSA, the recall is necessary because an incomplete weld could cause the JUKE's rear seatback striker to separate. As a result, the rear seatback could become loose in an accident, increasing the risk of injury to the crossover's rear seat occupants.

Nissan says the recall affects 11,076 Juke models built from February 3, 2012, to May 26. The automaker says it has not received any reports of accidents or injuries stemming from the defective part, which was discovered during routine testing of internal components. Nissan also confirmed no other models are included in the recall.

 

JUKE owners with questions can contact Nissan at 1-800-647-7261 or reach the NHTSA's recall hotline at 1-888-327-4236.

2018 Nissan Versa Airbag Recall

Vehicles Affected: Approximately 110 model-year 2018 Nissan Versa Note hatchbacks

The Problem: During deployment of the side curtain airbag, a component of the airbag inflator may detach, potentially entering the passenger compartment as a projectile and increasing the risk of injury.

The Fix: Dealers will replace the side curtain airbags for free.

What Owners Should Do: Nissan will begin notifying owners Feb. 8. Owners can call the automaker at 800-647-7261, the National Highway Traffic Safety Administration's vehicle-safety hotline at 888-327-4236 or visit www.safercar.gov to check their vehicle identification number and learn more.

Need to Find a Dealer for Service? Go to Cars.com Service & Repair to find your local dealer. To check for other recalls, and to schedule a free recall repair at your local dealership, click here: Nissan Versa Note

2015 Nissan Pathfinder Transmission Problems

2013-2014 Nissan Pathfinders equipped with a CVT transmission have been known to have issues.  Common complaints typically involve a 'whining noise' emanating from the transmission, loss of power while shifting, jolting and juddering.  That has been typical of all CVT transmissions since they were introduced.  However, many consumers have begun to make complaints regarding the 2015 Nissan Pathfinder as well.  

Nissan has issued the following TSB's to attempt to repair the issue: 

  • NTB15-015h - PATHFINDER, QUEST, MURANO, MAXIMA, ALTIMA V6; CVT JUDDER AND DTC P17F0 OR P17F1 STORED
  • NTB12-103e - CVT / TCM CALIBRATION DATA "WRITE" PROCEDURE
  • NTB15-013d - NISSAN; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS
  • NTB17-003 - PATHFINDER, MURANO, AND ROGUE; FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL
  • NTB16-085 - "ENHANCED DIAGNOSTIC LOGIC FOR CVT

If you have experienced CVT transmission issues with your 2015 Nissan Pathfinder, you may be entitled to a refund, replacement or monetary compensation under the California Lemon Law.  

For a free consultation regarding your rights as a consumer or to see if your vehicle qualifies under lemon law, please call us at 424-299-4447 or visit us at www.valerolaw.com.

 

 

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Nissan Timing Chain Class Action Settlement

Settlement terms have been agreed to in Falco v. Nissan North America, a class action lawsuit that alleged that the timing chains in certain Nissan vehicles would fail prematurely.  If you own one of the following vehicles, you may be entitled to partial reimbursement: 

  • 2004-2008 Nissan Maxima
  • 2004-2009 Nissan Quest
  • 2004-2006 Nissan Altima (VQ35 engine)
  • 2005-2007 Nissan Pathfinder
  • 2005-2007 Nissan Xterra
  • 2005-2007 Nissan Frontier (VQ40 engine)

Under the settlement, affected owners and lessees are entitled to partial reimbursement for money spent in connection with the diagnosis of, repair to, or replacement of the primary or secondary timing chain systems or components. Alternatively, those owners and lessees may receive a voucher to be used toward the purchase of a new Nissan vehicle.

If a complaint/repair was made between 60,000 miles and 80,000 miles, Nissan will provide reimbursement of 80 percent of the first $900 of repair costs paid, or a voucher in the amount of $1,500.

If a complaint/repair was made between 80,001 and 100,000 miles, Nissan will provide reimbursement of 50 percent of the first $900 of the repair costs paid, or provide a voucher for $1,000.

If a repair was made between  100,001 and 120,000 miles, Nissan will reimburse 20 percent of the first $900 of the repair costs, or provide a voucher in the amount of $500.

If a complaint/ repair was made after 120,000 miles at the time of repair is not entitled to reimbursement. 

Class members will be notified by mail and more information can be had here

Nissan CVT Warranty Extension

Nissan and the issues with it's CVT transmission are pretty well known (See here, here and here).  However, if you do own one of the following Nissan vehicle's equipped with a CVT transmission, the good news is that Nissan issued a warranty extension for your CVT transmission to 10 years or 120,000 miles, which ever comes first. 

  • 2003-2010 Nissan Murano
  • 2008-2010 Nissan Rogue
  • 2009-2010 Nissan Cube
  • 2007-2010 Nissan Sentra
  • 2007-2010 Nissan Versa 1.8SL
  • 2007-2010 Nissan Maxima
  • 2007-2010 Nissan Altima
  • 2007-2010 Nissan Altima Coupe
  • 2007-2010 Nissan Altima Hybrid

You can click here for more information from Nissan's website. (Edit: 4/30/2018 - Nissan has since taken this webpage )

If you're in California and you’ve taken your CVT equipped Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

 

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2012-2017 Nissan Sentra CVT Class Action Filed

In early September another consumer class action in California was filed against Nissan alleging the CVT transmissions in 2012-2017 Sentra’s are prone to premature failure.  I say another because there was an entirely different class action filed in 2016 alleging that the JATCO manufactured CVT transmission in 2013-2014 Nissan Pathfinders and 2014 Infiniti QX60’s that recently settled (under that settlement, class members received an extended warranty on the transmission.  Whether that is a good settlement is up for debate).  

Here, the crux of the new class action is similar to the old in that the CVT transmission will fail due to overheating, which allegedly is too small to cool the CVT transmission.  The issue is fairly well documented on NHTSA and Nissan has known about this issue for awhile based on Technical Service Bulletins they’ve issued before, found here:

Ostensibly, Nissan has known about this issue for quite some time.  If you're in California and you’ve purchased a CVT equipped Nissan and you’re experiencing issues, you may be entitled to a refund!  Individual actions, as opposed to class actions, are preferable as the potential reward can be much greater and, since each case is unique in it's own right, individualized attention can be given to each matter.

If you’ve taken your CVT equipped Nissan Sentra to a dealership for issues above, from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!
 

 

 

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