Posts tagged CVT Problems
New Nissan Sentra and Nissan Versa CVT Judder TSB

While not a warranty extension like those offered for 2003-2009 CVT Equipped Nissan Vehicles, this is helpful for those who have have either a 2013-2017 Nissan Sentra or a 2014-2017 Nissan Versa Note with a CVT Transmission. This is version H of the technical service bulletin, which presumably means that there were 7 (SEVEN!) prior versions.

The TSB is titled “2013-2017 SENTRA AND VERSA SEDAN, AND 2014-2017 VERSA NOTE; CVT JUDDER AND/OR P0746/P0965/P17F0/P0846 STORED” and it was released on February 15, 2019. It states that if you’ve been having the following issues:

The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration), hesitation on acceleration, lack of power or RPM flare.

Then the TSB should be applied to the vehicle.

valero law nissan cvt TSB transmission

If you’re in California and you’ve had warranty work done to your Nissan CVT transmission, you may be better off filing an individual lemon law claim. If you're in California and you’ve taken your CVT equipped Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU! Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you! Feel free to call at 424-299-4447 for a free case evaluation!

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Nissan Altima CVT Class Action nears Settlement

A class action concerning the CVT transmission in 2013-2016 Nissan Altima’s (Elisa Cabebe vs. Nissan of North America, Inc) is nearing settlement as parties representing the plaintiff here submitted a Proposed Settlement for the federal court to review and sign off on. With that, there are more than a few hurdles potential class members have to jump through, namely:

… a Class Member must satisfy in order to be eligible to receive a reimbursement for a Qualifying Repair pursuant to the terms of this Settlement Agreement, which are:

  1. the Class Member must be a current or former owner or lessee of a Class Vehicle as of the Notice Date;

  2. the Class Member actually paid for a Qualifying Repair; and

  3. the Class Member must submit to the Settlement Administrator within the applicable Claims Period

    1. a properly completed Claim Form with a proper VIN;

    2. an affirmation under penalty of perjury that the Class Member (i) is a current or former owner or lessee of the Class Vehicle identified on the Claim Form and (ii) is not seeking reimbursement for any portion of the Qualifying Repairs previously paid for by NNA or by an extended warranty or service contract provider; and

    3. all necessary supporting documentation which is:

      1. Appropriate Contemporaneous Documentation of Qualifying Repair establishing that (i) a Qualifying Repair was made; (ii) the Class Member paid for the Qualifying Repair; (iii) the amount paid for the Qualifying Repair; (iv) the vehicle’s mileage at the time of the Qualifying Repair; and (v) the date of the Qualifying Repair. B.

      2. Additionally, for a Qualifying Repair made after expiration of the Warranty Extension but within the time frame described in Paragraph 59, Appropriate Contemporaneous Documentation of Nissan Diagnosis establishing that (i) an authorized Nissan dealer diagnosed and recommended a repair to the transmission assembly or ATCU; (ii) the vehicle’s mileage at the time of the diagnosis and recommendation was within the Warranty Extension Period; and (iii) the date on which the diagnosis and recommendation was made which was within the Warranty Extension Period.

Needless to say, there are more than a few hurdles to jump through here, not including the fact that the Judge still has to approve the settlement. The ‘benefits’ of the class action are:

If you are a Class Member, you could receive one of the following benefits if the Settlement is approved:

  1. Warranty Extension. Nissan will extend the terms of the Nissan New Vehicle Limited Warranty for the transmission assembly (including the valve body and torque converter) and Automatic Transmission Control Unit (“ATCU”) in all Class Vehicles by twenty-four (24) months or twenty-four thousand (24,000) miles, whichever occurs first (the “Warranty Extension”). The Warranty Extension will be subject to the terms and conditions of the original New Vehicle Limited Warranty applicable to the Class Vehicle.

  2. Reimbursement for Replacement of or Repair to Transmission Assembly or ATCU. Nissan will reimburse Class Members for parts and labor actually paid by the Class Member for qualifying repairs involving the replacement of or repair to the transmission assembly or ATCU of their Class Vehicle if the work was done after the expiration of the powertrain coverage under the original New Vehicle Limited Warranty but within the durational limits of the Warranty Extension. If the replacement or repair was performed by a Nissan dealer, the full amount the Class Member paid will be reimbursed. If the repair or replacement was performed by a nonNissan automotive repair facility, Nissan will reimburse up to $5,000 for that repair or replacement. In both cases, the replacement or repair must have occurred on or before the Class Vehicle has been in service for eighty-four (84) months or been driven for eighty-four thousand (84,000) miles, whichever occurs first. If you paid for more repairs on more than one occasion, you can be reimbursed for all qualifying repairs subject to the above limits. For more information, see Question 8 below.

  3. Voucher Towards Purchase or Lease of a New Vehicle. Former owners of Class Vehicles who had two (2) or more replacements or repairs to the transmission assembly or ATCU during their ownership experience (as reflected by NNA warranty records) are eligible for a Voucher in the amount of $1,000 for either a purchase or lease of a single new Nissan or Infiniti vehicle. Prior software updates and/or reprogramming do not count as a prior repair. The election to apply the Voucher toward the purchase or lease of a single new Nissan or Infiniti vehicle must be exercised within nine (9) months of the Effective Date of this Settlement. The Voucher is not transferable. Class Members eligible for a Voucher but also eligible for reimbursement of a qualifying repair must elect either to receive the Voucher or to receive reimbursement; you cannot receive both.

There is NOT an option to have the vehicle repurchased from you, nor an option to receive a replacement vehicle. Furthermore, further claims must be submitted through the BBB.

All in all, if you’re in California and you’ve had warranty work done to your Nissan CVT transmission, you may be better off filing an individual lemon law claim. If you're in California and you’ve taken your CVT equipped Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

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Chevrolet Spark Transmission Problems

Along the same vein of the 2016-2017 Chevrolet Malibu and Chevrolet Cruze piston problems written here, there have been more than a few complaints regarding the 2014-2017 Chevrolet Spark regarding transmission issues. Specifically, the issues revolve around a specfic transmission (RPOs M4M, MR8). Consumers have complained about the Check Engine light being illuminated and the following diagnostic trouble codes

  1. P0871 (Transmission Fluid Pressure Switch 3 System Performance)

  2. P2714 (Pressure Control Solenoid Valve 4 Stuck Off—Hydraulic/Mechanical Problem) may be set in the Transmission Control Module (TCM).

There is a reference to potential TSB named PIP5521A.

Common complaints also include:

  • Jerking or shuddering during the normal course of driving

  • Hesitations while attempting to accelerate from a stopped position

  • Engine stalls out or intermittently shutting off

  • Rough start or hard shift and sudden acceleration

  • Hesitations while attempting to accelerate from a stopped position

If you're in California and you’ve taken your Chevrolet Spark to a dealership for issues above, from transmission failure, transmission fluid switch replacement, or any warranty condition, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  

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New Nissan CVT Technical Service Bulletin

Straight from NHTSA, here is the text of it and it covers the following vehicles:

2013 - 2017 Nissan Sentra

2012 - 2017 Nissan Versa

2014 - 2017 Nissan Versa Note

NHTSA ID Number: 10144506

Manufacturer Communication Number: NTB15-037f

Summary

VERSA SEDAN, VERSA NOTE, AND SENTRA; CVT VALVE BODY REPLACEMENT WITH CONFIRMED DTC

This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT).

This bulletin has been amended. A TCM P/N was added to 2015 Sentra in Table A. No other changes were made. Discard all previous versions of this bulletin.

If you're in California and you’ve taken your CVT equipped Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

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Nissan North America Facing Class Action Over Alleged Transmission Defect, Should have recalled

A Nissan Altima transmission recall should have been issued years ago according to a proposed class-action lawsuit that alleges 2013-2014 Altimas shake, shudder, make a whining noise, hesitate and finally fail from transmission failures.

The lawsuit includes all consumers who purchased or leased 2013-2014 Nissan Altimas equipped with CVT transmissions.

The Nissan Altima transmission class-action lawsuit was filed Tennessee and the name of it is Gann, et al., v. Nissan North America.

From classaction.org

A proposed class action filed in Tennessee against Nissan North America, Inc. alleges 2013-2014 Altima vehicles suffer from a transmission defect that causes “shuddering, hesitation, stalling, unusual noises,” and ultimately total failure. The alleged defect in Nissan’s continuously variable automatic transmissions (CVTs) presents a significant safety risk, the complaint states, as vehicles stricken with the issue can lose momentum suddenly before stalling—supposedly without illumination of the cars’ brake lights.

According to the 29-page suit, the defect presents itself when a driver hits the accelerator; despite pressing the pedal, nothing occurs, the case claims. This event is sometimes followed by a sudden surge of power, which the lawsuit says increases the risk a driver will lose control over his or her vehicle. The cost of a total transmission replacement, which the suit points out consumers regularly have to undergo once the defect manifests, is upward of $3,000, according to the case.

Nissan allegedly knew the CVTs in certain Altima models were defective yet instead misrepresented the safety of the vehicles to proposed class members, the case says. As the lawsuit tells it, Nissan “knowingly engaged in omissions of material facts and false and misleading representations” concerning the performance of its 2013-2014 Altima transmissions.

A copy of the complaint can be found here.

If you're in California and you’ve taken your Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU! Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you! Feel free to call at 424-299-4447 for a free case evaluation!

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Nissan CVT Warranty Extension

I've written pretty extensively regarding failures in the CVT (Continuously Variable Transmission) in Nissan vehicles, namely here (Another Nissan CVT Class Action (Versa)), here (2012-2017 Nissan Sentra CVT Class Action Filed), here (Nissan Timing Chain Class Action Settlement), and here (Nissan CVT Warranty Extension). 

However, the link to the warranty extension on the Nissan web page has been, conveniently, taken down.

However, thanks to the Internet Archive, you can now find a copy in all its glory here:  https://web.archive.org/web/20100124032242/www.nissanassist.com/ProgramDetails.php?menu=2 and now copy pasted below:

CVT Program Details

Dear Nissan Owner:

On behalf of everyone at Nissan, we would like to thank you for choosing to drive a Nissan. One of the many technologically-advanced features of your vehicle is the Continuously Variable Transmission (CVT), an innovative transmission that offers smooth, seamless shifting, while tailoring the vehicle's output to your driving style.

While Nissan is proud to offer this technology on many of our models, a small percentage of owners of early models equipped with CVTs have expressed concerns about the cost of repair of their transmissions after the warranty expires. We take these comments about the cost of vehicle ownership seriously. We strive to provide an exceptional ownership experience and are implementing a thorough Customer Satisfaction Program to address this topic.

First, to provide you with additional assurance regarding your overall cost of ownership we have doubled the warranty period for the Continuously Variable Transmission in your Nissan. The existing powertrain warranty coverage of 5 years/60,000 miles will be extended at no cost to you, for CVT repairs, replacements or related towing, to 10 years/120,000 miles, whichever comes first.

This extension is effective immediately and requires no action on your part. The remainder of your powertrain warranty coverage for components other than the transmission remains unchanged, at 5 years/60,000 miles, and your basic warranty coverage also remains unchanged. All other warranty terms, limitations and conditions otherwise apply. This extended transmission warranty is also fully transferable to future owners of your vehicle.

Second, Nissan will reimburse customers who have previously paid to repair or replace their CVT, if the repairs would have been covered within the new extended warranty period. Even if you no longer own your Nissan we will reimburse you for past CVT repairs that would have been covered under this extension of the warranty.

Further, in the unlikely event that your vehicle's transmission should need repair beyond the extended warranty period we are working to decrease the cost of repair and have already reduced the Manufacturer's Suggested Retail Price of a replacement CVT. In addition, we continuously strive to enhance our products, and have made ongoing improvements to our CVTs over the years.

Nissan is taking these actions to demonstrate our confidence in the CVT technology and to show our commitment to stand behind our products.

WHAT YOU SHOULD DO

If you have previously paid for repairs to your CVT within the time and mileage limits of this new extended warranty, we ask that you download the Reimbursement Claim Form and follow the instructions on the site. If you have additional questions, please contact the Nissan CVT Customer Assistance Center at 888-388-0318. Please be aware that the deadline for submitting the Reimbursement Claim Form is July 31, 2010.

The extended warranty coverage for CVT repair or replacement is effective immediately.

If you seek coverage for a repair under this extended warranty you will need to bring your vehicle to an authorized Nissan dealer. The factory-trained technical staff at the Nissan dealer will have the diagnostic tools and knowledge to provide you with the appropriate service and submit your warranty claim. If you have additional questions regarding this program, contact the Nissan CVT Customer Assistance Center at 888-388-0318 for assistance.

At Nissan we and our dealers work daily to deliver an outstanding ownership experience that will earn your confidence and trust. We are committed to doing the right thing for our customers and look forward to a long relationship that you find satisfying and rewarding. Thank you for choosing Nissan.

Sincerely,

Kevin Martin
Vice President Total Customer Satisfaction

If you're in California and you’ve taken your CVT equipped Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

 

 

 

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New Nissan Altima CVT Class action filed in Massachusetts

There is a new putative class action lawsuit pending in Massachusetts regarding the Nissan Altima continuously variable transmission (CVT).  The lawsuit alleges the CVT transmissions cause the cars to shudder, jerk, make noise, hesitate and stall and includes all consumers who purchased or leased a 2013-2014 Nissan Altima in ONLY in Massachusetts.  The name of it is Krista Costa, et al., v. Nissan North America, Inc.

This lawsuit is pending in Massachusets and only applies to MA residents.  However, if you're in California, Valero Law, APC may be able to help. If you're in California and you’ve taken your CVT equipped Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU!  

Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

 

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Nissan CVT Problems

California consumers have been complaining vociferously regarding the problematic CVT transmissions in the Sentra, Versa, Juke,  Note, Pathfinder and Altima.  While Nissan did extend the warranty on the 2003-2010 models, Nissan later completely removed all reference to that warranty extension from their web page.  There have been multiple class actions filed regarding the CVT equipped Nissan vehicles.  

Common complaints in CVT equipped Nissans are:

  • Sudden shaking and violent jerking when drivers accelerate.
  • Lag or delay when the driver tries to accelerate.
  • Hard deceleration or “clunk” when drivers slow down or accelerate at low speeds.
  • Complete transmission failures and replacements.

A startling problem here is that, once out of warranty, it can cost approximately $4,000 to have the problematic CVT replaced AND, generally, dealerships often have trouble verifying the symptoms until it's too late!

The good news here is that, if you're in California and you’ve taken your CVT equipped Nissan vehicle to a dealership for any issue, ranging from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

 

 

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Suzuki CVT Transmission Recall

Suzuki and SX4 are having problems with their continuously variable transmission (CVT) control modules.  They're recalling approximately 5,800 vehicles.  Oddly enough, the CVT manufacturer (JATCO) is the same manufacturer of Nissan CVT's, which have had their fair share of problems.  

The automaker told federal safety regulators the modules in model year 2013 Kizashi and SX4 models can fail and cause a sudden reduction in speed and acceleration.

The CVT modules, manufactured by Jatco, have resistors soldered to lead frames that are mounted on internal boards, except in the recalled vehicles there are areas that were left unsoldered.

Suzuki says stress cracks caused by heat can start in the unsoldered areas and cause electrical issues. This can cause the solenoids that control hydraulic pressure of the transmission fluid to increase in pressure, causing a rise in transmission fluid temperatires.

The Suzuki Kizashi and SX4 recall will begin in June 2018, when dealers will replace the transmission control modules.

Owners with concerns may contact Suzuki at 800-934-0934.

2013 Nissan Altima CVT problems

Earlier I wrote about the problems that Nissan Pathfinders, Nissan Sentras, and Nissan Versas are having with their CVT transmissions.   Nissan even extended the CVT warranty on earlier models.  

There are an abnormally high amount of complaints regarding the CVT transmission in Nissan Altimas on NHTSA (the government body that, amongst other things, aggregates consumer complaints regarding motor vehicles.).  Here's a breakdown comparison for each model year: 

2012 Nissan Altima

2013 Nissan Altima

2014 Nissan Altima

2015 Nissan Altima

Hat tip to NissanCVTFail for the graphics below:  

nhtsa_graph_2013.png
nhtsa_table_2013.png

If you’ve taken your CVT equipped Nissan Altima to a dealership for issues above, from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!

 

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