Posts tagged TSB
2017 Ford Transit Transmission TSB

There’ve been an abnormally high amount of complaints regarding the transmissions in 2015-2017 Ford Transit vans. Ford recently released a TSB for the issue, which can be accessed here. Additionally, here is a synopsis of the TSB:

Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in section 10 of the Service Labor Time Standards (SLTS) Manual.

2012-2017 Nissan Sentra CVT Class Action Filed

In early September another consumer class action in California was filed against Nissan alleging the CVT transmissions in 2012-2017 Sentra’s are prone to premature failure.  I say another because there was an entirely different class action filed in 2016 alleging that the JATCO manufactured CVT transmission in 2013-2014 Nissan Pathfinders and 2014 Infiniti QX60’s that recently settled (under that settlement, class members received an extended warranty on the transmission.  Whether that is a good settlement is up for debate).  

Here, the crux of the new class action is similar to the old in that the CVT transmission will fail due to overheating, which allegedly is too small to cool the CVT transmission.  The issue is fairly well documented on NHTSA and Nissan has known about this issue for awhile based on Technical Service Bulletins they’ve issued before, found here:

Ostensibly, Nissan has known about this issue for quite some time.  If you're in California and you’ve purchased a CVT equipped Nissan and you’re experiencing issues, you may be entitled to a refund!  Individual actions, as opposed to class actions, are preferable as the potential reward can be much greater and, since each case is unique in it's own right, individualized attention can be given to each matter.

If you’ve taken your CVT equipped Nissan Sentra to a dealership for issues above, from transmission stalling, transmission failure, overheating, or any other warranty concern, we can help you…. AT NO COST TO YOU!  Valero Law, APC is a California consumer protection firm dedicated to protecting the lemon law rights of California consumers and ALL cases are taken on a contingency basis, meaning if there is no recovery, there is absolutely no fee to you!  Feel free to call at 424-299-4447 for a free case evaluation!
 

 

 

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2013 Chevrolet Cruze.... A steering, engine, transmission and water pump mess!

Automobile manufacturers release Technical Service Bulletins (TSBs) to inform dealerships of unanticipated problems that can emerge after a vehicle is sold.  TSBs focus on nonsafety-related defects that might affect a vehicle’s performance or longevity, such as parts that fail prematurely or don’t operate the way they’re meant to.  They advise service technicians about how to diagnose and repair a problem, specifying tools, techniques, and the required parts.  

According to the National Highway Traffic Safety Administration, the 2013 Chevrolet Cruze has over 405 (!!!) Technical Service Bulletins.  Here are the most serious and prevalent complaints addressed by TSBs that I've discovered covering the 2013 Chevrolet Cruze, along with the summary from the manufacturer (in their own words and font-type): 

TSB #PI-0659-E (Issued April 25, 2016)

Summary: THIS PRELIMINARY INFORMATION BULLETIN PROVIDES A PROCEDURE TO INSPECT AND REPLACE THE STEERING COLUMN SEAL TO CORRECT A CUSTOMER CONCERN ON A RUBBER SQUEAK TYPE NOISE WHEN TURNING THE STEERING WHEEL DUE TO THE SEAL FOR THE INTERMEDIATE SHAFT. 

TSB #PIE-0298-A (Issued July 1, 2014)

Summary: CHEVROLET: WHEN SHIFTING, TRANSMISSION IS HARD TO SHIFT INTO GEAR, WOULD HAVE A GRINDING OR BINDING WHEN SHIFTING, THERE IS NOISE, CLUTCH ODOR OR SLIPPING OR A CLUTCH PEDAL NOISE, WHILE SHIFTING. MODEL 2013 CHEVROLET CRUZE

TSB #PI0715 (Issued May 1, 2015)

Summary: GM: ENGINE RATTLE/KNOCK NOISE, LOOSE OR BROKEN FRONT CRANKSHAFT PULLEY BOLT AND/OR FLYWHEEL BOLTS. ALSO INCLUDED BUICK ENCORE, CHEVROLET SONIC, AND CHEVROLET TRAX. MODEL YEAR 2014. *JS UPDATED 09/30/2013 *JS UPDATED 2/5/16. *PE

TSB #PIP5262 (Issued February 1, 2015)

Summary: GENERAL MOTORS: 2012-2013 CHEVROLET CRUZE EQUIPPED WITH 1.4L TURBO ENGINE(RPO LUJ OR LUV) INFORMATION REGARDING ENGINE POWER MESSAGE ON THE DIC WITH NO REDUCTION IN POWER AND NO DTC'S SET. *LJ

Automobile manufacturers may, from time to time, offer extended warranties (at no charge to the consumer!!) on vehicle components that the manufacturer has identified as a particular problem area for that model year vehicle..  Along that vein, Chevrolet has also issued two special campaigns for the 2013 Chevrolet Cruze. Chevrolet Cruze owners who experience issues with their water pumps or steering systems can use the two special campaigns below to potentially avoid having to pay out of pocket for repairs!

Water Pump - 14371B - SPECIAL COVERAGE (10 year / 150,000 mile warranty extension!)

SOME 2011-2014 MODEL YEAR CHEVROLET CRUZE VEHICLES AND SOME 2012-2014 CHEVROLET SONIC VEHICLES WITH THE 1.4L ENGINE MAY HAVE AN ENGINE COOLANT LEAK FROM THE WATER PUMP.

Steering - 14232 - SPECIAL COVERAGE (10 YEAR / 150,000 MILE WARRANTY EXTENSION!)

SOME VEHICLES MAY HAVE INCREASED FRICTION IN THE STEERING SYSTEM. THIS COULD CAUSE THE STEERING WHEEL TO STICK IN THE STRAIGHT-AHEAD POSITION AFTER DRIVING LONG DISTANCES ON A STRAIGHT HIGHWAY. THE STEERING WHEEL CAN BE TURNED BUT IT MAY REQUIRE INCREASED EFFORT.
 

If you're in California and  own a 2013 Chevrolet Cruze (or any 2011-2014 Chevrolet Cruze) and have experienced any issues related to water pump failure, stalling, power steering failure, steering sticking, or any other concern that was covered under the manufacturer's warranty, please contact us immediately at 424-299-4447 for a free consultation for information regarding your vehicle and a potential lemon law claim!

 

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